Customer Ratings & Reviews

This washer and dryer set is great. Beautiful color and design Cleans excellent Easy to use options I enjoy the melody it plays when finished cleaning

nice washing machine, good price, easy delivery, friendly staff

Such a good machine- effectively cleans and is not loud. Its super stable and has yet to not be able to wash larger loads.

Samsung washer is perfect. Sleek look and efficient.

They are smooth and quiet. I bought the washer/dryer set and couldnt be more happy with my decision. They couldn’t be more perfect for our family of 6.

So far it works great! I’m a little worried about some of the one star reviews were the washing machine breaks down after the warranty expires. I did not take a chance on the extended warranty. I love the Wi-Fi setting where it would alert you when your load is finished through a SmartThings app. So far so good with no issues and my clothes are coming out very clean, especially the whites! I highly recommend it!

I like it… works well just like my last one. I recommend it

I have been using it for a while and I really like the small amount of detergent it uses. Its easy to use and washes clothes better than traditional washers.

This is the 2nd Samsung Front Load washer my family has had break down around the 4 year mark. Highly disappointed w Samsung washers for longevity and quality. I tried contacting support to obtain a repair however it was stated that they would not cover any repair costs. Just had a repair man come out and they concluded the power cord needs to be replaced, door latch system has malfunctioned, and the mother board needs replaced. Total cost of repair is $850 which is silly to complete for a $699 unit. If Samsung doesn't stand behind their products this may be the last Samsung item I buy.

Very sufficient and quiet. Personnel were kind and quick.

Love my new washer .... Delivery was fast and when I got home from work , washer was connected and working .

I had a great experience buying this product, from purchase to delivery, everything went smoothly and was easy.

Excellent purchases still getting acclimated with its ises

Excellent washer! Reliability is yet to be determined, we had the non-wifi version for 4 years, it was good as new but we moved so got a new pair. Wifi feature is good to have, Google hub announces our laundry when it's done.

I've been using it for over 6 months now, it washes and dries perfectly

Quiet sound and notifications when starting and finishing. Multiple settings are helpful and accurate. Works very well and looks nice. Easy to load and unload.

Washer actually worked as it should, I was surprised considering everything else Best Buy has done, has been terrible.

Like the washer. Nice and quiet. Glad that if fit the pedestal base from my old (2009) Samsung washer. Only complaint is that there is no drum light, which I think is a necessity for a front-load washer.

It runs very quiet. It is fingerprint resistant, but dust clings to it and with the dark color it is very noticeable. I haven’t had any issues yet with the quality of the washing. I like the music at the end of the wash cycle better than a loud buzz!

I love the new samsung washer - fast and efficient, and easy to use. It is even better than the last Samsung machine I owned. Love the steam options