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Customer Ratings & Reviews

$799.12
Save $150.87
The comparable value is $949.99

Customer reviews

Rating 4.6 out of 5 stars with 4878 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the product's overall performance, low noise level, and ease of use. Many also appreciate its generous capacity, good size, and excellent value. However, some customers have raised concerns about its drying performance, unexpected spin cycle behavior, and initial installation. A few also noted issues with the door and a lingering plastic smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 4,878 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly washer. Seems to save on energy costs. Several different functions to get the best wash of any load.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Nice Front Load Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the look of it. It's fast, has lots of washing options. The only issue I have is the spin cycle, little loads it's great but anything heavy like pants it vibrates bad. It actually will vibrate out into the room 4-6 inches. I've checked and rechecked to make sure it's level but hasn't helped any.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and quiet. Unit does not vibrate much and is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love this washer. Lots if cool features and I can control it from my phone. I know when a load is done and i can start a load on the way home.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had any problems with it, works great, quiet and good price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    FS machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is one of the best. I would recommend this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need to repair dented tops

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My appliances work well but were dented on both tops

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great washer machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really really awesome, first time of this kind of washer, i dont regret!! Love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great Front Load Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to purchase this new washer instead of a used one. It works great! Simple to use with awesome results.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Very good!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer!! So happy with the purchase. Very quiet and easy to use. A great product for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Serious design flaws

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is some serious flaw with the design of this washer. Overall it works great but for some reason it holds water inside the machine and you have to drain it every month and the smell and amount of water is ungodly. I have owned several washers in my lifetime and I've never had to service mine monthly and drain stagnant water out of it. I wasn't aware you had to do this until it stopped working after 6 months of owning it. Thank god for You Tube - Just say no!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      RebeccaK, we understand the frustration if your washer is not draining. Allow us to help.

      Here is a troubleshooting guide to help you if your washer is not draining. Please click on the embedded word and watch the included video.

      Samsung washing machine does not drain
      https://www.samsung.com/us/support/troubleshooting/TSG01001013/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151656828) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best washer I’ve owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really dreaded having to buy a washer especially since I was really fond of my old one. This one had great reviews but I was skeptical. Every positive reviewer was right. Great washer that’s easy to use. Fast and efficient wash cycles and love the app.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent washer with nice features.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a previous model samsung. This new one is very nice. Runs quiet and efficient. The wifi notifications seem a little unnecessary but can be helpful if you are busy and need to keep track of loads. Also has an enery usage tracker which is handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely in Love! Everything comes out so clean. Doesn't use nearly as much water as my old washer. I saved 24% on my water bill in the 1st month. I also really like to use the steam/sanitize feature for washing all my reusable cleaning linens.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    As described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit is as described. Delivery was good and unit is Working good as described

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    washing Machine

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it work perfect .good product I love it , I recommend

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 4 out of 5 stars

    James washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer. I’ve always wanted a stackable one and now I have one! It washes my clothes beautifully. It does have a malfunction with the door where the overflow is but I’m sure they will fix that when it’s time for a check up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung lavadora

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the Best Washing machine that I never used. Is amaizing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best price, service, and product. Will be a lifetime customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our new washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me and my wife love our new washer and dryer our clothes come out cleaner and fresher and we use less laundry soap and softener. IT is a great investment

    I would recommend this to a friend