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Customer Ratings & Reviews

$799.12
Save $150.87
The comparable value is $949.99

Customer reviews

Rating 4.6 out of 5 stars with 4878 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the product's overall performance, low noise level, and ease of use. Many also appreciate its generous capacity, good size, and excellent value. However, some customers have raised concerns about its drying performance, unexpected spin cycle behavior, and initial installation. A few also noted issues with the door and a lingering plastic smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 4,878 reviews
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    New Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer, very easy to use. Not loud what so ever.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washer and dryer. Just wish I bought the pedestal at same time.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Ms. Nicole Lane

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My washer is quite. I knew that front loader use less water and energy efficient. They delivered it and set it up. They meaning Best Buy delivery service geek squad was professional and friendly. They took the old product and recycle it for me. After as many washes it does a self clean by itself. Best Buy stands by there word. I give it 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered new appliances in January, the washer and dryer were delivered in April, the fridge is still on back order. I like the washer and matching dryer set, i have them stacked in my kitchen. They are quiet and efficient. I would recommend this set to anyone looking for new appliance who needs a warranty, delivery, haul away, and installation due to not having a truck.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Washer / Dryer set

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of use of all the functions and the look. Just becareful what you place on top so you don’t scratch paint job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    REMOVE THE NUTS

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mostly user error that it messed up. REMOVE THE LITTLE NUTS. Just read the instructions carefully because leaving in just one wrong thing could completely make it off balance. Also if you are wondering about getting a podium do it. The podium will help to balance it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No in Great performing washer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer that cleans well yet is very gentle on my clothes. It has several adjustable settings and a cute little chime when finished. It has a filter clean out at the bottom which neither of my previous washers had.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Nice washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well, easy to use, and is pretty quiet. Only had it a short time but no problems yet

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fancy!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m absolutely in love with my new washing machine. I feel so fancy. This is my first front loader. Can’t wait to get the matching dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Good price and easy delivery. Delivery personal friendly and courteous.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung - 4.5 Cu. Ft. High Efficiency Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the washer, but I had a problem from the moment of installation. There was a leak and I determined that the water was leaking from one of the water supply hoses because of the faulty rubber gasket inside of the hose. After spending over 2 hours on the phone with one of the Geek Squad reps another team from the delivery company and they replaced both hoses. No problems after that. At least so far.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung washer/dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up the samsung smart washer and dryer. Look amazing in our laundry room. Washer is super quiet and dryer dryes our kind size comforter one go round. So far super happy and paid under 1k for the set!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Third Time's Charm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It required delivery of three machines to get the one I now have; but I'm very pleased with this one. It has a good range of cycles, gets the laundry clean, and is relatively quiet. The first machine had major problems probably requiring return to the manufacturer. The second was found to be dented when the delivery team unwrapped it. They showed it to me and recommended sending it back. Best Buy handled the situation well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and very energy efficient. Capable of handling bulk and bedding items

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very efficient and easy to use. The machine is very quiet and informs you of the cycle digitally.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Ruling Queen Of Washers And Dryers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not surprised by the superior performance of my Samsung Washer Because It My Favorite product for years The Extraordinary Quality In Craftmanship And Performance Cannot Be Challenged, Especially Considering The Competitive Price For Such A Quality Machine...

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine. Runs quiet and gets clothes clean! My only complaint is that I have to do laundry!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My new favorite washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Admittedly one of the best washers I've had the opportunity to use. Not loud, beautiful design, and call me easily amused, but how easy it is to know what cycle to put on, from bedding to a towel cycle, is such a relief and makes me excited knowing the correct option is being used.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very nice washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a front loader washer. I absolutely love it! I've had it for a month now no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer that gets the job done. Excellent delivery from kind and knowledgeable people

    I would recommend this to a friend