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Customer Ratings & Reviews

$799.12
Save $150.87
The comparable value is $949.99

Customer reviews

Rating 4.6 out of 5 stars with 4878 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the product's overall performance, low noise level, and ease of use. Many also appreciate its generous capacity, good size, and excellent value. However, some customers have raised concerns about its drying performance, unexpected spin cycle behavior, and initial installation. A few also noted issues with the door and a lingering plastic smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 4,878 reviews
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    washlady

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is quiet and I like the different options. I am able to load more clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Truly was the “Best”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great customer service! Great delivery and pick up! Could not be happier with every part of my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Very quiet. Love how it integrates with the wifi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer and great experience with delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no idea why this machine was so inexpensive, it is really awesome. I’ve had it for a few months and I love its functionality and it does a great job washing the clothes as well as wringing them out. Best part? Surprisingly excellent drop off of service. They were on time, friendly and efficient. $25 they set it up perfectly and took my old appliance away. Great deal all around

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very happy with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the stackable set and it’s been working amazing! The washer spin cycle helps get a lot of the moisture out before dryer use which is so much better than what we had. The systems are quiet, and very efficient!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bestbuyer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This brand was at an affordable price. I could not believe it. It is very easy to use and works very good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and does a really great job of washing clothes. Intergrates well with everything in the house.

    I would recommend this to a friend
  • Cons mentioned:
    Drying performance

    Rated 4 out of 5 stars

    Extra spin cycle

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this washer except my clothes are always extra wet. I need to do an extra spin cycle after each wash

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer delivery and removal of busted unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was super easy and hassle free. They came and installed and took my old washer. Stress free, easy and done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer and customer service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was as promised without any problems. I've used this washer multiple times and am very satisfied with the results. This washer did a better job than my last Maytag which died right after the warranty expired. So far, I'm also very satisfied with the customer service I received from Best Buy with all my purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very efficient and quiet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is very quiet and quick. I’m used to having a washer with agitator and i am glad we switched to front loader. My only complaint is that the Finnish scratches easily but hey that’s just cosmetic functionality is great!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exceeds expectations!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Exceeds expectations! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. Easy to use Energy efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't actually received this item yet. But we have a washer just like this in the house we're selling and purchased one just like it in the house we are now buying. This is the best washer I have ever owned. And the companion dryer is wonderful as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good washer, like new.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an open box item and it is in very good condition.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good washer. Very simple to use and doesn't make that much noise.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love my washer and dryer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent products and very pretty, I loved my new washer and dryer, I love them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Clean very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it , easy to use and give you options to be able to save energy

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Yesenia T,

      We’re really happy to hear this. Knowing that your washer delivers strong cleaning while staying simple to use and energy conscious is exactly what we aim for. Your experience tells us we’re on the right path, and it means a lot that you’re enjoying the flexibility and efficiency built into your Samsung washer. Thank you for choosing Samsung and for sharing your thoughts with us.

      Leo Samsung

  • Rated 5 out of 5 stars

    Great option that's affordable

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer, it is my first front-load washer and our old top load didn't last as long as we expected to, so we switched to this. I like that the app tells me when the washer completed a cycle (very useful in my laundry room it's downstairs, and I easily forget about it LOL. Having that feature it's amazing. One thing I didn't like, I had to switch to using the automatic detergent dispenser because placing the pods in the drum just didn't work as well, they ended up getting stuck between a piece of clothing instead of completely dissolving, so that's the only downsize, but it's all good, it's working as intended and it's super quick for a regular wash, but it has so many washing settings.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and quiet, especially if washing in the evening.

    I would recommend this to a friend