Customer Ratings & Reviews

Excellent washer. Very good service and installation. Overall I am very satisfied with this purchase.

After reading several reviews, I had concerns about Samsung's reliability. However, this washer has been great!

We got scammed on a used set of washer and dryers made by GE. They had tons of issues. Ponied up and paid for these things and it was the best decision. Super quiet and the smart controls are awesome. Ill never forget to change a load out again

I picked it up from Best Buy Store as promised, it took me 30 minute to install it> Ran the machine was surprise on how quite compared to the old top loading washer. will recommend and will buy if needed.

This washer has been amazing. Best Buy installed with no issues. I have been using it every week since it was installed.

We are completely happy with our new Samsung washer!!

I absolutely love this equipment, it’s great and easy to use. I love the color and all the features that it has. Best decision!

Best buy personnel were unsure if the washer had warranty, however I was putting some trust on the brand. Washer initially leaked in the first wash however it did not after that and its now atleast 4 washes old. Caps for the 4 holes that we need to empty out during installation was not provided and therefore they categorizing it as excellent with none of the parts missing does seem a little misleading. I had no plans to return as Best Buy wanted to haul it back in. Samsung ensured it was covered under warranty and was very responsive when I reported the leak and even scheduled a service however I did not have to use it as Washer seemed to have fixed itself or may be the washer was not standing evenly on the floor initially. So hoping it wouldn't have issues in future, a chance I was willing to take.

I like it so much it’s work really so good I like buy from Best Buy

Very good machine. Work perfect and very good price

It has a great capacity, works fast and connects with my cell. very recommended.

Its been a very long time since I have bought a brand new washer. I wasnt sure about all the new and improved models but I am so happy with the choice I made with the Samsung LG!!

Purchased this item from the outlet and had some issues with it shaking. Because it was not listed as purchased new, I was out of the factory warranty and had to pay out of pocket for repairs. The spring came a lose and it was super loud and walked from the wall. After having it repaired, it is better. All in all, I like the washer, but next time will not purchase one from the Best Buy Outlet.

This washer is pretty good. The music ring is cut when it finishes the washing cycle. The capacity is good enough for my family. It is for my best recommendation.

Highly recommended, easy to use and lot of features

The delivery guys were great however the machine was damaged. They got us to contact Best Buy for an amount off. However, the money did not show up. It took two hours on the phone for them to finally tell us we could get a Best Buy gift card. We are still waiting on that.

Great color, a lot of features that make washing a breeze. Also very quiet which is nice. No complaints so far going on 4 months using it

Absolutely love this washer. I can do all my comforters now. One downside I noticed is that when you are pouring the softener in the holder it immediately drains into the washer. So, if you have the door open while doing that it drains into the rubber door seal.

This washer is phenomenal. The wifi features are great. It washes my clothes fast and well. Everything comes out smelling super clean.

My mother had just settled into her new home. This was an amazing welcoming gift. It was in her favorite color and features spects that matched perfectly with her dryer.