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Customer reviews

Rating 4.6 out of 5 stars with 2583 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 2,583 reviews
  • Rated 5 out of 5 stars

    I love Samsung!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope my first attempt didn’t post. If it did, here is the rest of it. I love my new Samsung washer and dryer! I am happy that I got the matching pedestals! The install was great and I had a mini tutorial with it. I get so excited to do laundry now. I would highly recommend getting this set and following the care instructions. I set it up on the Samsung Smart Things app and I have enjoyed the updates.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great price was right good warrantee. Would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works beautiful we love the color and the style.

    I would recommend this to a friend
  • Cons mentioned:
    Washer quality

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a number of Samsung items in my house and like them very much. I bought this upper scale Samsung with confidence I was getting a quality product. Wrong. The first washer needed to be exchanged due to some technical issues with the washing cycles. I've had the replacement for a month and now find parts not fastened loosely and wonder how long before it becomes another problem. I bought a washer, dryer and two pedestals. I've had two replacements with these items. I'm tired of not having a quality product I thought I was buying.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      Thank you for taking some time to share your experience with our product. We apologize for all the issues you encountered with our product rest assured that We will strive to create durable, quality products. Please know that we value your feedback, and we will continuously work on improving the quality of the products we offer.

      In case you encounter some problems in the future, you may use this link for some troubleshooting.

      https://www.samsung.com/us/support/search/?query=washing+machine&referrerPageUrl=https://www.samsung.com/us/support/

      If assistance is needed, please reach us with the following options to further assist you:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference number:
      1144729874

      Thank you for choosing Samsung. Have a great day.

      ^^Ross Samsung

  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my last Samsung washer for 10-years and it was a great machine. Bought this based on prior experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer and dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color and look are amazing and they work great you will love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement for red Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to replace our old Samsung washer(red). This one is quieter and has more adjustable settings than our old front load one. We are sold on the front loader washers. Would definitely recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It moved

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still makes noise when spinning- I also noticed that the washer is not even with the dryer as it was placed side by side- and wen it spins it moved an inch forward

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just amazing! Does the work very well and exactly what i was looking for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine works like a charm, great look and amazing job at washing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best of the best, one of my best inversion that I’ve made. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Washer and Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice affordable set. Nice looking aswell. I would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with the product. We’re very satisfied with the delivery team.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Had it for two months work find my wife love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its worth every penny. Easy to use even my kiddos loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above my expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done and more! Was really surprised as how well this machine is and it is above my expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment we made for our new house. The color matched perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Replacement of Whirlpool machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Seems reliable and easy to use. Only had it a month though. It replaced a whirlpool that was bought Nov 2016—bad machine!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So far good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well so far. Replaced older LG under warranty

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it so far, i like that i can see they cycle finish on my phone

    I would recommend this to a friend
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