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Customer Ratings & Reviews

$799.12
Save $150.87
The comparable value is $949.99

Customer reviews

Rating 4.6 out of 5 stars with 4878 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the product's overall performance, low noise level, and ease of use. Many also appreciate its generous capacity, good size, and excellent value. However, some customers have raised concerns about its drying performance, unexpected spin cycle behavior, and initial installation. A few also noted issues with the door and a lingering plastic smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 4,878 reviews
  • Rated 5 out of 5 stars

    Samsung Waher - great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love the new washer. The clothes came out so clean, I was beside myself and kept looking for more clothes to wash. I recommend this washer to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it two weeks back. Amazing product. Quick and efficient with very low operating sound.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    A washy washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, easy to set up. Plays a long jingle when done. If buying an open box, due remember to remove the transport bolts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best washer and dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing I really recommend to everyone! Work properly and save some energy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Samsung washer dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good deal and we like it, very easy to use and recommend

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    excellent buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A device where the price quality is noticeable. Silent in its operation. Economic in expenses. Only, you will be silenced by the amount of sound information that it is capable of giving.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love best Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I bought at Best Buy, about 10 different products, I am extremely satisfied with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best installer technician

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that installed my new Samsung washer was very informative as he brought to my attention my water valves in my laundry room possibly needed to be checked out. He pointed out to me that to they were very worn as they were actually looking green with growth was on the valves. He explained to me that I could get a leak if they haven’t already started to leak somewhere and recommended to have someone look at it. I did and they were ready to burst any day now, whew! getting them replaced . Thanks Best Buy you sent me the right technician

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product so far. A couple complaints though, the selector dial is obviously jammed up and does not turn easily- which is juxtaposed to the dryer’s dial. Also, the installer backed himself into a space to connect it and instead of his assistant or himself moving the washer out and back in, he crawled over it denting the top in a couple places.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Washed fast and clean. I do need to leave it cracked so it doesn’t smell but other than that works as it should

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung LG washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer and dryer set. Service was great at my local store

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    New washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Im giving it a 4 star rating because its farely new. I like to give reviews once I have had a unit working in excellent condition for over 2 years. However, thus far it seems to be getting the job done efficiency. I do enjoy the singing tune at the end of the cycle.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are so glad to hear how happy you are with your new washer BelD! We are proud to be a welcome addition to your home. ^Shay Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HIgh Tech

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using since last one year and its great product. No complaint so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good!! It is quite heavy so if you stack it with the dryer please make sure the dryer is on top.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Nice music!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs very quiet. It is fingerprint resistant, but dust clings to it and with the dark color it is very noticeable. I haven’t had any issues yet with the quality of the washing. I like the music at the end of the wash cycle better than a loud buzz!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Samsung 4.5 Cu. Ft. Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is easy to operate but it does have more vibration during the spin than expected considering it is supposed to have Vibration Reduction Technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent option

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really good, I always like to buy Samsung and in best baby they always have the best prices.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Samsung w/d set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints or buyer's remorse after a month, I really like w/d set.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Samsung front load Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is so quite. I can not be heard. Easy to do bedding with the large capacity drum. Had to use a laundromat before for blankets. This front load washer uses less water but effective

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fresh clothes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got the set and so far our clothes smell and look better. Had some clothes that smelled like mildew but the clothes smelled great. Only issue is we put to small of a load and it didn't spin out all the way. But definitely recommend.

    I would recommend this to a friend