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Customer reviews

Rating 4.6 out of 5 stars with 2583 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 2,583 reviews
  • Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great, still have not tried most the settings, highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For the win!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second Samsung set. The first lasted us over 12 years and is still going strong! Wife saw this color and fell in love.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It’s really good I really like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it because it’s easy to use depend on the load that you put in the .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dryer. Works great and looks good as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer and it stacks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its hard to beat a Samsung washer and dryer. Newer washers are very complex machines. I have had no real problems with any Samsung appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In about a month of use we have no complaints. Worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far is not too bad, I mean so far the only one complaint is about how noisy the washer is, I was expecting to be little bit more quiet, but it’s not. At the beginning the tech guys just trolled without leveling and I had to do it myself and became more quiet. Later in the days I had the chance to watch similar product from different manufacturer and it was kind of the same, so I guess the very high rpm’s gives them that annoying vibration. The design, the color and the finish are great though!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast thorough washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does an amazing job. Clothes have never felt cleaner. Very quick.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price great features love the controls and ease of use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer so far, it’s very sharp looking! Works great, I’ve never owned a Samsung washer,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Its faster than my older version, does a great job getting the clothes cleaner and the bonus is that I can control it from my phone which is even more amazing and saves me time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy appliances

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lady who helps me was so kind and was a great experience to buy at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best washer machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer machine very quite no make too much noise

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    VERY disappointed in the quality of THIS product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this washer and matching dryer along with two matching pedestals last May 2022 with the actual delivery of the two items on July 2022. Shortly after using the washer, fine gray dust/small particles were accumulating at the front of the washer. I did no think anything of it at the time. Fast forward to April....still continuing to find the gray dust/particles in front, on the floor, of the washer. Now the washer is almost walking out of the laundry room when it is on the rinse cycle. I have never experienced such a violent occurrence when the washer was spinning on any of my previous LG units. When the repair man showed up to repair my washer, he already knew what was going on with my washer when I first told him about the gray dust/particles as he has seen this problems many times with Samsung and this unit. When he opened the front up, the bracket had completely broken off and i guess it was grinding something down inside the unit which caused the fine gray dust particles to appear. The unit is unable to be fixed and has to be completely replaced with a new washer. I was advised by the technician to NOT get the same model again as it will most likely happen again. Fast forward to dealing with Samsung...they confirmed that my unit needed to be replaced BUT they would not honor replacing my dryer and pedestals to match another Samsung washer as I didn't want to get the same model. Anytime I purchase a washer and or dryer, I purchase the matching SET, even if one of the two is still working. I am aware that some do not do this but I like my appliances to match. Samsung would not fix the issue of things not matching and they really didn't seem to care that after such a horrible Customer Service experience with them that I will NEVER purchase another SAMSUNG product. Every tv/phone/appliance we own is Samsung...NO MORE!!! I do hope this post helps other buyers to think twice about this item. Who knows...maybe I had a lemon...but when the repair man states that he has seen plenty of Samsung units do this...well, you have to wonder?

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We know the feeling of going through all this with your appliance, Kblom65068. We want you to have a better experience with your unit!

      Your washing machine may shake, move, and make noise while spinning. This can happen when the four washing machine legs need to be made more secure with the ground or if a large bulky item or a massive amount of laundry is in the machine. I have provided the links below for more information.

      Samsung washing machine is shaking:
      https://www.samsung.com/us/support/troubleshooting/TSG01001016/

      Washing machine shakes & vibrates or is noisy:
      https://www.youtube.com/watch?v=ywOrH59K9Rw

      Keeping your Samsung washer clean is essential because it prevents odors and mold from accumulating and keeps your washer performing the way it should. Let us show you how and when to clean your Samsung front and top load washers, whether cleaning surface spots, the pump filter (on front load washers), or running a Self Clean or Pure Cycle.

      How to clean your Samsung washing machine:
      https://www.samsung.com/us/support/answer/ANS00030150/

      For reference, I've included the guides to learning the best laundry load size for your Samsung washer, its settings, cycles, and features.
      https://www.samsung.com/us/support/answer/ANS00080262/
      https://www.samsung.com/us/support/answer/ANS00061937/

      You may also check pages 45-50 of the user manual for more information about maintaining the interior and exterior of the washer and page 51 for other recommended actions when the washer vibrates excessively.
      https://downloadcenter.samsung.com/content/UM/202301/20230103164743297/WF6300B_UM_DC68-04355A-03_EN_CFR_MES.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1145709433) to help our team pull up your information when you message us.

      Thank you!

      -Angelica Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to understand options on the control panel and love the champagne color

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I purchased the same machine. No regrets!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung - 4.5 cu. ft. Large Capacity Smart Front L

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this washer, uses less water then a traditional washer. Easy to maintain.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer doesnt make any noise what so ever love it !!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Samsung washer champagne color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wifi availability to use to control when you want to start laundry, Very quiet, various cleaning options

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying my new washer! It’s easy to use and cleans great!

    I would recommend this to a friend
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