4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$799.12
Save $150.87
The comparable value is $949.99

Customer reviews

Rating 4.6 out of 5 stars with 4878 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the product's overall performance, low noise level, and ease of use. Many also appreciate its generous capacity, good size, and excellent value. However, some customers have raised concerns about its drying performance, unexpected spin cycle behavior, and initial installation. A few also noted issues with the door and a lingering plastic smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 4,878 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    A Must buy

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love this washer & dryer set. Not having to go to the laundry mat ,it cleans your clothes , leaves the feeling soft , and it quiet . You can’t ask for more

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    A good washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good e energy star rated washer. Great for large loads. For smaller loads it looks Iike it uses a lot of water. I like the balance of analog and digital display

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buyers Need the Offered 5-Year Warranty

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The built-in control process to balance a load that has larger and heavy items (e.g., towels, jeans) uses alternating left - right rotations of the washer drum; but it is inconsistent. Some loads will wrongly distribute the heavier items during the spin cycle such that the washer violently shakes almost enough to break open the washer door. The locked door holds, but nothing on top of the washer can stay without falling off. The contractor hired by Best Buy installed the washer and this problem has occurred on multiple uses of this washer since new. Will have the warranty claim cover a repair or replacement, as needed, after one more month of use to see if it gets better.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand the inconvenience of dealing with a shaking washer, WayneC. We're here to help.

      Below is a link to troubleshooting a shaking washer. It offers additional resources on laundry load size, washer cycles, settings, and features. A helpful video guide you may watch from beginning to end is also attached.

      Samsung washing machine is shaking:
      https://www.samsung.com/us/support/troubleshooting/TSG01001016

      We have also provided the user manual for your model. See page 51 for other actions when the washer vibrates excessively.
      https://downloadcenter.samsung.com/content/UM/202401/20240124193442537/DC68-04355A-04_IB_WF6300B_EN_CFR_MES_240123.pdf

      Should you need further assistance, please feel free to get back to us via the following options below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1149755959) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Works Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for a family of 5 and is very energy efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my old samsung dryer broke and could not be fixed we decided to replace it and choose to also replace the washer to have matching set. Best decision!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome so far

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far. I hope it continues to work for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    2 thumbs up

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer and dryer set is great. Beautiful color and design Cleans excellent Easy to use options I enjoy the melody it plays when finished cleaning

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    2nd one. Broken after 4 years.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd Samsung Front Load washer my family has had break down around the 4 year mark. Highly disappointed w Samsung washers for longevity and quality. I tried contacting support to obtain a repair however it was stated that they would not cover any repair costs. Just had a repair man come out and they concluded the power cord needs to be replaced, door latch system has malfunctioned, and the mother board needs replaced. Total cost of repair is $850 which is silly to complete for a $699 unit. If Samsung doesn't stand behind their products this may be the last Samsung item I buy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love this machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine. Quiet wash. Quick wash. This is my second time with this machine. Just bought it again after moving cross country.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loving it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product I love Samsung products My whole house ecosystem is Samsung and this is the latest edition it's working way better than I expected Love it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washing machine

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working very well as a stackable. Lots of room inside for a large load of clothes

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best ever PURCHASE!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer I've ever purchased, now if it only cooked for me i'd be very happy

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good choice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the washer. It is quiet, too. The color looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Christmas Gift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my parents and they love it! At first they thought that it would be difficult for them but once installed it was east for them to learn. They had really outdated washer and dryer before this so this is a big upgrade for them and they are happy.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Performs as expected

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job, is quiet and seems sturdy. Not sure why others found the metal to be cheap, it seems standard to me. Self clean mode is a plus. Door/hinge seems maybe a little on the light duty side but this machine has been great

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there! We are so glad to hear that you are enjoying your new washing machine! Thank you for being the best part of Samsung! ^Shay Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    WONDERFUL!!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is very roomy. It has many options in the settings. You can adjust just about any setting to your preference. It plays a wonderful little melody at the end of the cycle. Gets clothes fresh and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung 4.5 cu.ft. HE Front Loading Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything is working great. As an extra bonus, this model seems to have a great rebate from CoCal Water Smart.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with my new Samsung 4.5 cu.ft front loader

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the front load. The cycles seem to complete much faster than my old washer. The spin cycle also works great and thus, dry cycles are also faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, love all the options you have with this washer. Cuts the wash time in half of my last washer and come out cleaner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent working machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product that I can recommend to all my friends, Acquaintances, Co-workers.

    I would recommend this to a friend