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Customer Ratings & Reviews

$799.12
Save $150.87
The comparable value is $949.99

Customer reviews

Rating 4.6 out of 5 stars with 4878 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the product's overall performance, low noise level, and ease of use. Many also appreciate its generous capacity, good size, and excellent value. However, some customers have raised concerns about its drying performance, unexpected spin cycle behavior, and initial installation. A few also noted issues with the door and a lingering plastic smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 4,878 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    New Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! super quiet and fast! I am so glad I found this option.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid machine and at a good price and the install team did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid washer for the price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer for the price! Replaced a much more expensive GE and have been pleased with this Samsung. Has all the modern cycles and features, quality and durability are yet to be determined but initially they seem solid.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this because the WiFi lets me know when it’s finished. It’s a lot quieter than our old one and the steam clean cycle works great

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung front load washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is quiet and works as it should. The assistant inside was so helpful and notified me of possible discounts!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Operates perfectly...love the features and design. My last Samsung front loader lasted for many years so I expect this one to also!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung the best brand

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, new age, works efficiently, very stylist.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. We made the mistake to get a top-loading one and it did not wash the clothes well. A night and day difference with the front-loading. This is a perfect washer - white colors come white; many functions; easy to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Keeps Getting Better!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from my previous Samsung washer. Wash is done faster and love the app that let's me know when it's done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always impressed with Samsung products. Simple to use, does a great job washing, even for my comforters and quilts. I used to dislike front-opening washers because of mold build-up in the seal. I have not had any issues with mold at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best i have ever sed in my life. reccomended to everyone i know and they will be purchasing. thanks so much.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer for rental or home use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect washing machine for rentals or home use! I have purchased multiple units with the matching driers and to date have had zero problems. They also stack well but the top controls can be a bit high.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice washing machine, good price, easy delivery, friendly staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice washing machine. Works well. Just want to mention to anyone who buys this or any washing machine. Remember to take out all the shipping bolts behind the washer. That may be the single most important thing when installing the washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent pair!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since we had to get a dryer for the house we just bought... I also purchased this matching washer for it rather than wait since this one is also on sale!!! It washes better and uses less detergent and softener. Glad I got this to match my dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set. I stacked mine and I love it! User friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and nice machine I like it work smoothly no problem

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Wonderful washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes quietly and quickly and efficiently. I am contemplating on purchasing a pedestal for it. It sits so low. lol

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Upgraded from a Whirlpool 4.0 and immediately noticed a difference in efficiency. Now I need to upgrade dryer.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went from a LG to this because the LG developed a leak. Starting to wish we had stayed with LG. The clothes come out piping hot even if you choose a cold cycle. Can't figure that out. While the spin cycle is quiet, it's quite excessive. Don't stack anything on top because it will throw it to the floor. Machine is level so I'm guessing based on other reviews that this is just this washers thing. I really wish we could return this and get something else. I think I got used to the LG's numerous choices.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are having issues with your Samsung Washer and receiving the correct temperature of water. There are a few factors that can cause this issue. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01203005//#washing-machine-fills-with-the-wrong-temperature-water
      Thank you for choosing Samsung. ^Brad Samsung