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Customer reviews

Rating 4.6 out of 5 stars with 2583 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 2,583 reviews
  • Rated 3 out of 5 stars

    Bad Bearings within a year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had this washer for less than. A year, it washed great but the bearings went bad already and we're probably bad to begin with. It has always been very loud. However it still does a great job cleaning clothes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine, service was amazing. Tech support for set up was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome washer and dryer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new set it’s amazing ✨✨ It has lots of space to get the job done quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung appliances

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic buy, I love the way it looks in my laundry room

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great butttttt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both the washer and dryer are great but the only thing that holds them back is the dryer doesn’t always dry the clothes fully due to moisture sensor reading only the outer layer of dried clothes and the washer doesn’t always wash the clothes properly the first time around

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      We understand the importance of having the washer and dryer work at their peak performance.

      The links below will help improve the washer and dryer. Just select the option that best describes your experience, follow the steps in the hyperlinks, and see the instructional videos included.

      The clothes are not clean
      https://www.samsung.com/us/support/troubleshooting/TSG01108627/
      Dryer not drying clothes:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1148900771) to help our team gather your information.

      Have a great day.

      ^Charles Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung front load washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer. Easy to use and love the black stainless steel color.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good I love it so much and the price was good too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek, Intelligent and Sexy Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has side by side doors and keeps the temperature perfect on the freezer and main storage side. We love the craft ice, We love seeing the inside wirh just two light taps. This appliance is smart on so many levels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer & Easy Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value as I purchased as open box and installed very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good...backlighting would make it great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but backlighting settings would make it better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washer dryer combo!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this set. Got the washer and dryer set and they work fast and efficiently. Before I had top loaders and they worked okay-just much prefer these and they can be stacked too! :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! This washer is the best I have ever used. have not used the speed wash feature yet because it does not take long on a regular cycle. having it connected to the internet allow me to not have to go and check if the cycle is done, the app tells me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we looking for a item washer and dryer we found the perfect ones I would defenitly recomendéd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the washer online and everything went smoothly and it works well! I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing that i dont like is the smart things and tge ability to always run the dryer remotely. You actually have to go tobthe druer and select smart control on the dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delightful Washer by Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. What I noticed was the door catch. It was metal not plastic like my last washer. Plenty of settings to do your job. Good value with the SC Gas rebate program.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far son good. No problems working good. I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Washer! Less Vibration and Easy to Use! Value for Money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It drys clothes

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shirts come out dry. Mainly use the time dry setting. Bummed it didn’t have steam but hats out fault for not checking for the feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer/dryer stack.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful product, the washer for some reason takes a while to lock in and start. Once it does it’s great.

    I would recommend this to a friend
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