The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Rated 3 out of 5 stars
average
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
bangs around when spinning. Gets clothes nice and clean. But weird because it only utilizes like a pitcher of water it seems like.
We understand the importance of a working appliance at home. We're here to help with your washer.
The washer detects the weight of the items and automatically adjusts the optimal water level, washing time, rinse counts, and spin counts. (This may not be applicable on some cycles.)
Here is a link to help your washing machine that shakes around when spinning. Click on the embedded words and choose the "NO, I NEED MORE HELP" option to access the complete instructions and watch a video tutorial.
Samsung washing machine is shaking https://www.samsung.com/us/support/troubleshooting/TSG01001016/
If your water level is still low, we recommend consulting this guide for assistance. Please click on the embedded words and watch the included video for more details.
Washing machine does not fill with enough water https://www.samsung.com/us/support/troubleshooting/TSG01203005/#washing-machine-does-not-fill-with-enough-water
Should you need more assistance, please feel free to get back to us via the following options:
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was the first time I was disappointed with bestbuy, the guy who dropped it off, came coming up with reasons on why not to install, needless to say it’s still not installed. My wife couldn’t do it, and I work out of town. Not satisfied, paid for the extra parts just to have it installed. Nothing was in the way to install it or anything. Just lazy
We understand that your overall installation experience can be disappointing.
Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 for further assistance. They can answer your question or transfer you to your local store.
Thank you.
-Angelica
Rated 5 out of 5 stars
Great machine with multiple cycles
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It has multiple wash settings. Love the clean feature just set it to clean overnight. Also has a compartment at the bottom front of the washer with a filter that traps pesky dog hair and keeps from clogging the hose
This reviewer received promo considerations or sweepstakes entry for writing a review.
The product is very good quality, and the service was very helpful and kind, they have a great staff and work with people very well, thank you and will be doing more business.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Washer has been great. No issues. It matches dryer model. While noise level is a little higher. I close the door and no issues. Like the mobile app features as well.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Extremely high tech machine. Some of the features may not be necessary in a family of 5 constantly using the machine but something to think about getting when living on your own and needing to set up timed washes
This reviewer received promo considerations or sweepstakes entry for writing a review.
The samsung washer working very well. It's quite and not consume a lot of water
Remember to purchase new hose because the old hose somehow doesn't work and will have serious leak.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Incredible machine. No issues, easy install. Works great. Only thing i would change is for it to remember my last load settings so i wouldnt have to adjust every time.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I owned the same one a few years ago but sold it when I moved. This model is even better then the last. People warned my about buying this brand but I did anyways. Very happy with my purchase.