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Customer reviews

Rating 4.6 out of 5 stars with 2583 reviews

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 2,583 reviews
  • Rated 5 out of 5 stars

    Jc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable price and good financing options. Very helpful staff

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Machine good so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 2 machines replaced and this is the 3rd one so hopefully this will be the last machine. Definitely getting a warranty!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what it supposed to do

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer. However the top of it is very prone to scratches so don't place anything on top while its running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They’re great!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work really well! I’ve had these for about 6 months with no issues whatsoever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sherri A Parry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appliance was just what i ordered. The delivery/instillation team were terrific . Had it done in 20 min. Great job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best washer ever I highly recommend this washing machine and ask my friends to buy them i im totally satisfied with my washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer and dryer was good. He didn’t make any noises I will it’s smooth, eight sensor dry, and sense of washer and it killed loads when it finishes that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and lots of futures

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my wife love the futures of this appliance!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mrs. Di

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good washer but what was Samsung thinking when they didn’t put a light in the tub!? It’s dark in there especially when the dryer is stacked on top!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the store associate and the delivery drivers that delivered. Would definitely going back to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is fantastic. Works like a dream and has a lot of wash settings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man who helped us was awesome! We love our new washer and dryer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing machine is working great. It also is a smart washer and have an user friendly app. I definitely recommend this washing machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente washer I dont even need the dryer my clothes come out semi dry ill just hang it for 5 mins to finish air dryer best purchase ever

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good washer/dryer set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this washer and dryer set with pedestals in champagne about 1 month ago, so far works well some cycles do take a long time. It does vibrate a lot with high spin cycles which is why I got the pedestals. Will update review if any changes.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big enough, but makes too much noise. I think they are too expensive to be fixed when broken.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand that dealing with a shaking and noisy washer can be frustrating, Ruthie. Let us help.

      Below is a troubleshooting link when the washer is noisy. Browse through the guide and choose the noise that is similar to the one your washer makes. You may also watch the video attached to the link from start to finish.

      Samsung washing machine is noisy:
      https://www.samsung.com/us/support/troubleshooting/TSG01001985/

      We have also provided the user manual for your model. See page 50 for other actions when the washer makes noise.
      https://downloadcenter.samsung.com/content/UM/202306/20230630143636983/DC68-04006R-05_IB_WF6000T_EN_CFR_MES_R_230628.pdf

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1146980948) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart washer is amazing. We are really enjoying using it with all of the options.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad Samsung quality control

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this washer and after the first load it wouldn’t power on. Best Buy was great and replaced it. After they left I put a load in and got a leak detection error. Called them again and Best Buy was great they offered a different model etc… but we decided to replace it with another one , of the same model. They came out and replaced it. So after 3 attempts we finally got one that works, so far. We have only had it for a couple of weeks now. So bad on Samsung quality control. Great on Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great thus far 3 months in. Quite and app lets you know when loads are done and suggests preventative maintenance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Item

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the list of washing options and touch sensitivity of the product. So far hadn’t had any issues.

    I would recommend this to a friend
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