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Customer reviews

Rating 4.6 out of 5 stars with 2583 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 2,583 reviews
  • Rated 4 out of 5 stars

    Defective drain wash

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was delivered with a defective drain wash. So cannot review yet

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    High quality and low cost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So satisfied It is worth it I will definitely recomed it and recomend your store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well! Fits CalKing comforter easily. Also 2 king pillows at a time no problem. Wash and dry with set in an hour with this set. Very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Love the sleek look, I've owned Samsungs for years, very happy with their products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good looking machine and better service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As of now, it's a great machine, very user friendly, awesome variety of cycles depending on the need. Great looking machine. Overall, we are very satisfied with the purchase. Recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient, slick and very convenient! Technology have improved greatly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Samsung washer and dryer! The delivery guys were very helpful and answered all my questions and concerns! Greatly recommend these appliances!!

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 3 out of 5 stars

    MS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    UNABLE TO HALT A WASH CYCLE IN ORDER TO ADD A PIECE OF CLOTHES EARLY IN THE CYCLE WITHOUT HAVING TO START ALL OVER AGAIN.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good Day,

      It's nice hearing from you, SusanJR. Sharing your experience with the washer is crucial to us.

      When doing laundry, most of us toss in our jeans and T-shirts, start the Normal cycle, and call it a day. Use the right cycle; your garments will keep their vibrant color and last much longer. Learn more from these details.

      You can add additional clothes to this washer model after a cycle has started. Please check the link to your user manual for details. Turn to page 35 under Garment+ for reference:
      https://downloadcenter.samsung.com/content/UM/202207/20220701141448786/WF6300B_SimpleUX_UM_DC68-04355A-02_EN_CFR_MES.pdf

      Cycles, settings, and features on your Samsung Washing machine:
      https://www.samsung.com/us/support/answer/ANS00061937/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145256570, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchased and very comfortable. I used almost every day and work fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VRT technology is awesome. Smart things features are really useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer and Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer and dryer! It does everything I was looking for. I'm in love with the fact that it alerts me when the washer or dryer is complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right washer for the space

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine has been amazing! We have had it around 6 months and it was well worth the purchase! This washer and dryer set has been everything we imagined it to be!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Front Load washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am very satisfied with the washer. The selections of cycles and water temperature are comprehensive and easy to understand,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touch screen buttons. Push gently. Wash in cold water and smaller loads take shorter period to wash.

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 1 out of 5 stars

    Poor customer service and unprofessional teams

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know why I have been blocked for writing reviews on my other purchase. I have a bad experience with Best Buy and geek squad. Geek squad team had me Change an outlet for no reason. They sent me a broken washer and the guy named John said that the outlet needs to be replaced. I had to pay money to electrician for no reason. They came and replaced the outlet. The next time the came for installation the washer still wasn’t working. I will not buy anything from bust buy anymore. I have been having a hard time with the customer support and installation process. Very unprofessional, poor customer service.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We understand that your overall purchasing and installation experience can be disappointing.

      Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 for further assistance with the unit. Call 24 hours a day. They can answer your question or transfer you to your local store.

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Replacement washer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to replace our 13 year old washer. Loved the smart connectivity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for bigger loads

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had a top load washer and love that I can wash bigger loads, including pillows. Only con is that it is super low. I would recommend purchasing the pedestal.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes can't set settings the way I want. One good thing is the filter is easy to find and clean however, water drains from it when taking out the filter.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My washer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love my washer it really is just what needed in your home takes care of all your laundry needs including your comforters

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer/Dryer Combo!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer dryer was exactly what I was looking for! If your already in the Samsung ecosystem these were made for you

    I would recommend this to a friend
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