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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 10 am
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Customer Ratings & Reviews

$849.12
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Customer reviews

Rating 4.6 out of 5 stars with 2583 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 2,583 reviews
  • Rated 5 out of 5 stars

    Durable and steamy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it should. Family of 7 and still running with horsepower.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's beautiful and works well! My wife and I are very happy with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional service great guys excellent job to the guys who deliver and hook up washer dryer

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    Spin like crazy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It could be PTSD but when do the spin looks like too hard or too fast even in the minimun speed.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Margarita,

      We understand that this experience with your washer is different from what you anticipated. Let's get you the help you need.

      We shared a link below to help with your washer. Click on the embedded words and choose "No" under "Did this resolve your issue?" for more details.

      Samsung washing machine spins poorly
      https://www.samsung.com/us/support/troubleshoot/TSG10003485/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1151797320) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Excellent Technology

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color, I love that technology. Samsung all the time have the best technology in their appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item And great for a home . Customer service was awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great prices

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great deal. Great employees definitely the best place to shop for a washer or dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saleman was good products is goodmmmmmmmmmmmmmmmmmm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product and good services. I recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautifull and great my Best Buy washer and Dory!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    W&D

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love the washer & dryer set. I just wish it came with a shoe rack for drying shoe/hats type of stuff. The Delivery and set up was great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! One of the best investments i have made this year by far. I would recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung for the win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful units and so smart too! I am able to sync them to the Smarthings app to get notifications on someone leaves the washer or dryer door open so my kids to get hurt by them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good. At one point it was washing too quick without it being on the fast setting, but it went away. I hope is not alarming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer’s

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product I have Samsung best brand ever easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is good. The color matches the dryer. The delivery and set up was very good and efficient.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Just didn’t work out

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the product was pretty good. I love the way it washed the clothing and all the different settings it had but after one year of using it, the drum went out so I am so happy. I am so happy that Best Buy was able to exchange it for me and I purchased another one similar to that one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best washing machine in the market loveeee itt

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the perfect washing machine it do not destroyed the clothes and safe electricity and water I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good appliance top quality, easy washing easy delivery and installment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality of material! Beautiful appearance and the main thing in the lightest way it washes the clothes very well and in the heaviest way, in addition to washing well, it doesn't damage the clothes, it doesn't wear out the clothes, this was very important for our family! I don't like inverted doors so I bought this one you make good use of the space without having to move the items.

    I would recommend this to a friend
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