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Customer Ratings & Reviews

Your price for this item is $749.99
The comparable value price is $949.99

Customer reviews

Rating 4.6 out of 5 stars with 1848 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers have good things to say about the wash quality, noise level, ease of use, and energy efficiency of this 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. Many appreciate its large capacity and attractive color. However, some customers reported issues with the spin cycle and installation process. A few also commented on the price and warranty length.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 1,848 reviews
  • Rated 5 out of 5 stars

    Makes doing laundry less of a chore

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great capacity. Love the self clean option. Clothes don’t smell musty if they sit overnight.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like this product. The only obstacles are the installation guide. It could have a better explanation how to prepare this product for installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean laundery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a lot new techknowledgy and tells you how to clean to keep it working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is great product and working perfectly. i love this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleans well and quiet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Give it 5 stars. The quick cycle cleans like a normal but in less than 30 min

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, stackable and has many cycles. The express wash is a real time saver. My wife loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fantastic, alarm is a bit long.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fantastic and looks great. Wish there was a way to adjust the alarm more than the options I have managed to find.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice value, performance is ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice value, the older models had a little better performance, smart connectivity is a good feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung washer has everything i need. The tub is large enough to wash my quilts in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this washer to replace my old washer of over 20 years. Very impressed with how quick it washes and the many options/modes it has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wahing machine and drier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product sold by my local store with great explanations provided by the sales personal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good workin pair of machines. It has enough options to satisfy all possible requirements. Really good if you have newborns and do a lot of laundry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed dryer without difficulty. They introduced themselves and explained how to work the washer and dryer features. Courteous and polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best dryer ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am absolutely inloveeeee, cant get enough of washing and drying my clothes!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine with excellent features for everything from everyday wash to specific needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Text capability

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! I would recommend getting this. You can be notified by text when ur load is done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The color is beautiful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these samsung washer and dryer set. They have the steam setting i use it quite often for my husband's work clothing

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lasted 14 Months

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer will not drain, displays SC error code, nothing in the drain filter, and it has to be repaired. I'm now shelling out more money to fix a new machine we bought to replace another one that did the exact same thing. Oh, and the Best Buy member protection plan means I'll have to pay $79.99 and wait 10!days for the earliest appointment. Samsung washers suck, and so does the Best Buy member protection plan.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      JamesW, we understand the inconvenience of dealing with a washer displaying an error code. Let us help.

      We recommend checking this link to help you troubleshoot if your washer displays an error code. Please choose "nd, 5E, SE, 5C, SC, 1 5C: No drain error." Kindly click on the embedded word and watch the video included.

      Samsung washing machine information and error codes
      https://www.samsung.com/us/support/troubleshoot/TSG10000997/#washing-machine-displays-an-error-code

      If you wish to provide feedback regarding your retailer protection plan, please get in touch with the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1150252948) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 4 out of 5 stars

    Great, but vibrates more than top loading

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steam option really gets the whites, white. It does vibrate A LOT. had to reposition it twice already.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing washer! Really glad we purchased this!

    I would recommend this to a friend
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