Customer Ratings & Reviews
- Model:
- WF45B6300AW
- SKU:
- 6491511
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the wash quality, noise level, ease of use, and energy efficiency of this 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. Many appreciate its large capacity and attractive color. However, some customers reported issues with the spin cycle and installation process. A few also commented on the price and warranty length.
This summary was generated by AI based on customer reviews.
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a number of Samsung items in my house and like them very much. I bought this upper scale Samsung with confidence I was getting a quality product. Wrong. The first washer needed to be exchanged due to some technical issues with the washing cycles. I've had the replacement for a month and now find parts not fastened loosely and wonder how long before it becomes another problem. I bought a washer, dryer and two pedestals. I've had two replacements with these items. I'm tired of not having a quality product I thought I was buying.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
Thank you for taking some time to share your experience with our product. We apologize for all the issues you encountered with our product rest assured that We will strive to create durable, quality products. Please know that we value your feedback, and we will continuously work on improving the quality of the products we offer.
In case you encounter some problems in the future, you may use this link for some troubleshooting.
https://www.samsung.com/us/support/search/?query=washing+machine&referrerPageUrl=https://www.samsung.com/us/support/
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference number:
1144729874
Thank you for choosing Samsung. Have a great day.
^^Ross
Gina
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my machine. My clothes come out so clean. Can’t wait to purchase the matching dryer.
I would recommend this to a friendCan with some damage but works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Happy. Came with some damage and delivery guys said they would report it. We have heard nothing.
I would recommend this to a friendBEWARE OF THE-SCAM…
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this Samsung washer a few weeks ago, I really like it. It's quiet and washes very quickly. But my biggest issue was the delivery. The delivery guy came to my house, he took off my old washer’s water hoses without shutting it off, the water spilled all over the floor and he tried to convince me to call the plumber because he can’t shut off the water line, or he can fix it for an extra fee.I gave him a bucket and told him to shut off the water lines and there’s another main water line shut off downstairs . By the way, I have a brand new house. Everything was set up for the washer and dryer. When he realized his scale was not working out, he installed the washer without any difficulties.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
To better assist you with this matter and to provide you with assistance with what happened during the delivery, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
-Kimberly
- Cons mentioned:Spin cycle
Disappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the washer and dryer set for 1 year called to have both of them fixed since the dryer was blowing cold air/washer does not do the full spin cycle at the end so my clothes are soaked, I did get my money back for my washer but not my dryer so I'm pretty upset about that and be ready to be asked the same questions and pictures sent over again and gaslighted that you never sent them to customer serve. I will not be buying anything from Samsung due to the issues and non refund of my dryer even though I did the video call for both my washer and dryer. SMH
No, I would not recommend this to a friendBrand response from Samsung
Posted .We're saddened about your dryer not being included in the refund that was issued to you, PaulaL. We want to speak to you directly to offer support and see other options for your dryer.
Please feel free to get back to us via the following options and provide us with the dryer model for us to validate the information:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147046834, to help our team pull up your information when you message us.
Have a great day.
-John
Washer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It good fo far. It does it job, looks good at my place.
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. It does everything and it is lovely and amazing. My favorite item that I purchased.
I would recommend this to a friendThe best purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, the best purchase, so far everything is working just perfect
I would recommend this to a friendWasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and quite like the dryer, we are still finding out what this washer is capable of doing.
I would recommend this to a friendSamsung Perfection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great selection on wash types. Quiet and effective operation.
I would recommend this to a friendi highly recommend this product, perfectly well.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great. i highly recommend this product, perfectly well
I would recommend this to a friendA Great Deal.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, great delivery, great installation. All around a great transaction.
I would recommend this to a friendSamsung washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the washer. It’s a good size . Has many features.
I would recommend this to a friendNew washer and dryers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.10/10 id buy the set again. Super clean and modern look.
I would recommend this to a friendWasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great, I also uses the app to let me know when the washer finish.
No, I would not recommend this to a friendJust what i wanted
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size and speed does a great job. Love the connectivity and options
I would recommend this to a friendWashers
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with our purchase definitely would recommend
I would recommend this to a friendIs axactly what we wanted
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was axactly what we wanted and showed up right on time ...
I would recommend this to a friend- Pros mentioned:Capacity, Overall performance
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the product, Great quality. Its big enough.
I would recommend this to a friend Good management
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good customer deal and deliver any items on time for customers
I would recommend this to a friend
