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Customer Ratings & Reviews

$849.99
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Comp. Value: $949.99

Customer reviews

Rating 4.6 out of 5 stars with 2582 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers find value in the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer, particularly praising its overall performance, quiet operation, and ease of use. The large capacity and appealing color are also appreciated by many. However, some customers have reported issues with the spin cycle, installation, and delivery, while others feel the price is a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 2,582 reviews
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family absolutely loves this set! And the color is beautiful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ssung dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lve it, so quickdry and energy efficient, very hppy to have t.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very compact and quiet to use. Instructions very easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.Richard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy so far!!!I t made a big difference in white clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer. Great color. Pretty easy to use. Lots of options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new Samsung washer and dryer set!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy offered the best deal and alternative purchase options. The delivery drivers were friendly, professional and took time to explain the features and gave helpful maintenance information. Very pleased customer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer. As with all front-load washers, there is water that pools in the front door that needs to be washed. Very efficient with detergent use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after 1 year of using this product. so far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase…..everything I wanted in a washer.. I love Samsung …

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer is

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend it. It’s a great washer it’s fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far, but I have only been using it for about a month. Easy to use and cleans well

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine, fast and effective, quieter that most washers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks great - works well, fits nicely as a stacking unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent.. Great color combination. Great delivery experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goooodddd and great buy Ggggggggggggv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Cycle is fast, and has fun music when done!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Washing machine fun, purchase process nightmare

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So BBY delivers a black washing machine rather than a white one ordered. Simple fix, right? No. Hours and hours on phone and chat. Before BBY brings a white washing machine. And then they bring TWO white ones. Hard to comprehend the incompetence.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We understand what you have been through with the delivery of your washer. Don't hesitate to contact our Best Buy Customer Service department at (888) 237-8289 for further assistance. They are available 24 hours a day. They can answer your question or transfer you to your local store to give feedback about your overall experience with this purchase.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    In this price range, it’s a great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money spent, it’s a great washer. Let’s see how sustainable it’s gonna be, my last Samsung washer (same price range) only lasted 5 years. If you intend to buy a new washer, always get that $260-pedestal. It’s such a relief for your back, I’m telling ya.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $$#

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine! The steam washing cycles make a HUGE difference when washing my toddlers white socks!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product i like his working good my wife like too

    I would recommend this to a friend
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