Customer Ratings & Reviews
- Model:
- WF45B6300AW
- SKU:
- 6491511
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the wash quality, noise level, ease of use, and energy efficiency of this 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. Many appreciate its large capacity and attractive color. However, some customers reported issues with the spin cycle and installation process. A few also commented on the price and warranty length.
This summary was generated by AI based on customer reviews.
A winner all around
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This set has really been a show stopper at my house. I've been using the super speed wash cycle all the time also - life saver for a big family. Just a stunning design with great value for the amazing features.
I would recommend this to a friendReplaced a 10-year-old Samsung Washing Machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this washing machine to replace our last one which was also a Samsung and had lasted more than 10 years! This has all the bells and whistles that we need and most importantly it gets our clothes cleaned very quietly.
I would recommend this to a friendChampagne Lady
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I looked all over this town for a champagne samsung washer & dryer. the woman I spoke was very helpful I love me new set and the installers were great too
I would recommend this to a friendSo far so good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, quiet and does the job well, time will tell about longevity, no regrets so far.
I would recommend this to a friendNew set New home
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this matching set for my new home and I love them I was skeptical about a front loader but I quickly was put at ease when they got delivered
I would recommend this to a friend- Cons mentioned:Delivery
WORST SHOPPING EXPERIENCE EVER!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was hands down the worst shopping g experience ever and my recommendation would be to avoid the Bridgeton Best Buy Outlet at all costs. We picked the open box item in the show room and paid for delivery. At the first delivery attempt, the store had mistagged the item and tried delivering a stove/range instead of the washer. The store manager took 0 accountability and tried to blame the delivery drivers. When the second delivery was attempted, the washer the tried to deliver was substantially more damaged than the one we picked out on the floor l, and (more importantly) was missing some of the minor damage we had been ok with. It was a complete bait and switch and again the store manager took zero accountability and was incredibly condescending to me and my wife. On top of that, it took days to process the refund because there was no way for them to start the refund until the refused delivery was closed out at the end of the day. Hands down, this was my single worst retail experience ever.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
front washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My purchase was recent on February 9, 2024 and so far it has worked very well but I do not give it all the stars because I have felt in some washes that it makes noise. I still do not know if it is because I had a small load of clothes or if it is some damage because they I remember that it is very new but it has only happened to me once. I still have to wait a while longer
I would recommend this to a friendBrand response from Samsung
Posted .Hello NoemiM,
We recognize your observation about your washer. Let us provide the details you need.
Here is a link to help understand the noises your washer is making. Please follow the steps connected to your experience and watch the video fully.
The Samsung washing machine is noisy.
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146915799) to help our team pull up your information when you message us.
Thank you.
-Kimberly
Makes noise like jet engine revving.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our set is 3 yrs old and washer sounds like a plane taking off when it spins. Cant fix it, not cost effective. Only solution is buy new one. 3 yrs???? For that price? I figured it would go for at least 10-15 years. We are a family of 2, has not been abused. Not sure i want to buy Samsung again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Darlene M,
It’s disappointing when a major purchase like a washer doesn’t last as long as expected. We are here to provide aid.
I have shared a Samsung link below that will provide reasons why your washing machine sounds like a jet noise.
Samsung washing machine is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Should you need assistance with setting an appointment, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, please provide us with this reference number 1147341428 to help our team pull up your information.
Leo
Champagne Beauty
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer! I can program it using the smart things app to monitor water usage, maintenance, etc.
I would recommend this to a friend- Cons mentioned:Delivery
Terrible service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery team refused to carry the washer and dryer to the basement, which is only one floor down. They claimed that the stair left railw is an obsticle for them to carry it, although the rails are not higher than mid leg level. The best buy delivery policy includes delivering the appliances to the room. However the delivery team dropped the washer and drier in my living room and left. They also called the best buy customer service who only listened to them and not to me (the customer). Their answer is to "hire somone to carry it to the basement". I regret buying appliances from best buy. And do not recommend to anyones.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Bestbuy clients,
We understand your disappointment about the experience you had. Allow us to help you.
To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific questions.
^Rainly
Exceeds expectations
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.its a nice washer!! Worth buying. The washing cycles are smooth & quiet. Lets you know when its ready
I would recommend this to a friendWasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this washer on sale from Best Buy. One of the best purchases yet.
I would recommend this to a friendSatisfied
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good experience. I would do it again. Bye
I would recommend this to a friendLathaR
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Shopping for the item in store with the employee was a good experience.
I would recommend this to a friendThis dryer talks to me
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Connected devices allow notifications leading to greater efficiency without forgetting ongoing tasks.
I would recommend this to a friendGets the job done
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok, had a few mechanical issues, glad I have the protection plan
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Kim1,
Thank you for sharing your experience with your washer. Should you need any assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1148692405) to help our team pull up your information when you message us.
Thank you.
-Kimberly
Karenj
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it great design and control cycle choices are great.
I would recommend this to a friendHappier than a squirrel finding walnuts
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome brand and service installation from Best Buy!!!!
I would recommend this to a friend- Cons mentioned:Price
Faulty machine - needs major repair after 2 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this machine just a little over 2 years ago for a family of 3 - so low usage and it needs new shock absorbers which will cost about half the price of a new machine. Called Samsung and the machine is not under warranty. Really? Clearly something is very wrong! I don't expect ot have to replace this price machine every 2 years.
No, I would not recommend this to a friendBrand response from Samsung
Posted .SusanS, we understand how it feels if your washer shocks are broken. We want to speak to you directly to provide support and see what options we can do to help you sort this out.
I have also included more details about your warranty.
Washer warranty
https://www.samsung.com/us/support/legal/LGL10000309/?modelCode=WF45B6300AP/US
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147746228) to help our team pull up your information.
Have a great day.
^Camille
Hard worker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The last one lasted 4 1/2 years of every day use by 3 families
I would recommend this to a friend
