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Customer Ratings & Reviews

Your price for this item is $749.99
The comparable value price is $949.99

Customer reviews

Rating 4.6 out of 5 stars with 1883 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers have good things to say about the wash quality, noise level, ease of use, and energy efficiency of this 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. Many appreciate its large capacity and attractive color. However, some customers reported issues with the spin cycle and installation process. A few also commented on the price and warranty length.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,883 of 1,883 reviews
  • Rated 1 out of 5 stars

    Needs replaced after less than 3 years.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have owned this washer for just under 3 years and this week (right before Christmas) it broke. We have had 3 appliance repair places tell us it's not worth fixing, better to just buy a new machine and 1 flat-out said they won't even bother trying to fix Samsung Appliances. What a huge waste of money for us, and absolutely ridiculous that it didn't even work for 3 years. When it worked, it was a fantastic washing machine. I am so disappointed and will not recommend Samsung appliances to anyone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I wish I looked around before I bought it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst washer no no matter how long you leave them in the clothes never come out clean. Hot water, steam it doesn’t matter they come out with the same Stains they went anyway.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can review it yet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When delivered came with damages on the left side, so still waiting to receive a new one. Hope once received the new one works great.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung