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Customer Ratings & Reviews

$799.99
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Comp. Value: $949.99

Customer reviews

Rating 4.5 out of 5 stars with 4829 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer, particularly praising its overall performance, quiet operation, and ease of use. The large capacity and appealing color are also appreciated by many. However, some customers have reported issues with the spin cycle, installation, and delivery, while others feel the price is a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 4,829 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product gets all the dog hair out as a dryer washer is quick easy to use and a pleasant song when wash is completed

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I'll never buy another Samsung appliace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PLEASE read this and don't be dumb like me and assume bad reviews were an anomaly. The issue isn't the unit. It stopped working after 6 months, which is a problem. But I bought the extended warranty and thought I'd be golden at least during the initial ownership period before extended kicked in. However, Samsung contracts with local companies and makes absolutely NO guarantee on timeframe or compensation for having to go to the laundromat. My washer broke over a month ago and we're still waiting on a tech after being given the runaround and rescheduled on several times. We live in a major city so there's no real excuse. After calling Samsung to complain loudly they transferred the ticket to a different company and I don't anticipate better results. Meanwhile I'm almost $200 in the hole from laundromat visits (I have six kids) and Samsung flat out refuses any consideration of compensation for that. I paid almost 2k with warranty and installation for a premium washer/dryer set and I'm spending hours every week at the laundromat after owning it for 6 months with no end in sight. The lesson I learned is not to buy from a company that doesn't do its own repairs or doesn't offer a guarantee for repair time. This will be the last Samsung appliance I ever buy.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      DavidH, we understand your disappointment that there is still no service technician scheduled to fix your washer and dryer, so you have to go to the laundromat to do your laundry. We want to speak to you directly to provide support and see what options we can offer to help you.
       
      Please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      When you message us, please provide us with this reference number (1151677717) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it easy to use washes exactly as want. Easy to adjust cycles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was reasonable and the unit is working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Love our new machines. Would buy it again

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung front load washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use. The only complaint would be that the drain on the front with te filter is somewhat messy to drain and clean out

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to purchase a front loader but after much review I decided to go for it and absolutely love it. My clothes have never felt cleaner. The ease and simplicity of this washer is a notch above the rest. Love!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Bang for the Buck.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Quiet. Love the app features as it alerts you when the washer is done. Invaluable with a family of four as we all do our own laundry.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart Washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Washing machine we ever had. It’s easy to use . Cleans clothes. Love how you can use your cell phone.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Drying High!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with my new Samsung dryer and matching washer. Perfect!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsun Dryer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, make laundry day an easy and exciting day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very smooth and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional installation took less than 30 minutes, best part took old unit from house which is amazing !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy washing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with my washer machine. Easy to use and my clothes look really clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Washer. It was an replacment for a washer that was 20+ years old

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new machine. It even sends a massage when it’s done

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect washer it works like magic i definitely recommend i can easily keep track of my cycles and alerts my phone once done. This is like the best appliance ever

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Nice washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer, quiet, nice features. One downfall is the heavy door when I like to prop it open to air out so it doesn’t mildew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good machine. The washer works perfect. Spinning is very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer will recommend to others. Love this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got an open box. Slightly damaged but at a great discount. Washer is amazing.

    I would recommend this to a friend