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Customer Ratings & Reviews

$729.12
Save $170.87
The comparable value is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 6590 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the drying speed of the product. They appreciate how quickly it dries clothes compared to previous models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 6,590 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer, it’s very quiet and saves me water, love how it washes my clothes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid Choice......very efficient and fast, wrinkle free clothes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent craftsmanship

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functions excellent, does not waste water, cleans well and is efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    SAMSUNG 7.5 CU. FT. GAS DRYER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE BOUGHT THIS WITH THE MATCHING WASHER AND SO FAR EVERYTHING WORKS GREAT.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so great and i like it . It is not noisy.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung washer machine is huge enough for 5 members family. It runs quietly in first 3 months. I don't feel vibration while a washer is spinning.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great deal amazing service!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Got it on sale. Amazing deal! The person even installed it for us

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Compared to to a second hand, this is a life chang

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased a second hand dryer, this being my first new appliance purchase, but already I love it. It's VERY quiet and completely dries everything thoroughly.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Front load washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality front load washer. Quiet & drys well before putting it into the dryer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy doesn’t support products!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product from Best Buy. Had to wait to receive the item. When it came, my schedule is full and did not have the opportunity to install it immediately. Several weeks went by before I did get it installed. The product was defective and would not fill with water. Contacted Best Buy about an exchange and they said since it was past 15 days, there was nothing they could do and that I would have to go to the manufacturer. Did not run one load of laundry through the washer. Awful customer service I would suggest going to a retailer who will stand behind what they sell.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi BRENTN,

      It’s exciting to have your new washer installed and ready to use, and we understand what you’ve experienced as you look into the available support options.

      This is usually related to simple setup or connection points, like the water valves, hoses, or small filter screens. The link below shows step‑by‑step instructions to help your washer fill with water properly:

      https://www.samsung.com/us/support/troubleshoot/TSG10007295/

      If you need further assistance, you can connect with us through any of the options below:

      1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      2. Facebook Messenger: https://m.me/samsungsupport
      3. X: https://x.com/messages/compose?recipient%20id=18768513
      4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      Please have reference number 1152558424 ready when you contact us so we can assist you quickly.

      Samsung truly values your business.

      Jeffrey
      Samsung Care Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and excellent service with deliver and installation

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung worth buying dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and so smooth. All clothes dry easily and thanks to the wrinkle prevent feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer and dryer, my favorite color, ,,,,,,,,

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    worthless

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely worthless if you actually want clean clothes...does not use sufficient amount of water,does not wash clothes in a solution of water..all it does is get clothes wet a tosses them around...i washed 1 set of clothes in washer on 2 different cycles,once on normal(1hr) and washed same clothes again on heavy cycle(2.5hrs)..pulled clothes out and washed by hand in a tub with a solution of water and soap..(pictures)...absolutely disgusting..i got the clothes cleaner in 20 min.in a tub than the washer did in 3.5 hrs..insane..do not buy...if you already have an H.E. washer,do the test yourself..from what i seen,i will not stay at a place(hotel or bnb) and use there sheets or towels if they used an H.E. washer...disgusting

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      We wish you didn't have to go through all of this with your washer. We are here to assist you.

      We recommend checking on the resources below for tips on how to achieve the best result on your laundry. Kindly click on the embedded words for additional information.

      Clothes are not clean after washing in Samsung washing machine:
      https://www.samsung.com/us/support/troubleshooting/TSG01108627/

      Should you still need further support, please don’t hesitate to reach out to us through the channels below.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, provide us with this reference number (1146549482), and it will help our team pull up your information.

      ^Rodel Samsung

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price out there and availability. They were very helpful with all details

    I would recommend this to a friend
  • Cons mentioned:
    Smell

    Rated 5 out of 5 stars

    Great washer.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this washer. No smell to it. It let's you know when it needs to be cleaned.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quality Washer & Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Samsung washer and dryer over a month ago. Both products provide excellent features and ease of use. The products have been working very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loves this washwr and dryer its affordable and works amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Samsung washing machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this washer!! I gets my clothes clean, its energy efficient. Definitely a five star appliance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent product. Good price a modern color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Color is very nice and gives a modern look

    I would recommend this to a friend