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Customer Ratings & Reviews

$729.12
Save $170.87
The comparable value is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 6590 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the drying speed of the product. They appreciate how quickly it dries clothes compared to previous models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 6,590 reviews
  • Rated 5 out of 5 stars

    Excellent Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Dryer with the quick dry option to dry within 30 mins

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Its a keeper!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first electric dryer. All the others ones were gas. So it did dry and it met my expectations. Not too loud. Feels like it will last a long time. The lint filter works better than the maytag gas dryer but is a bit more finicky though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laundry

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I purchased this product. It’s exactly as I hoped it would be. I’m so happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work perfectly for my family. Baught the set and ot helped put so much more room in our laundry room!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine works very well, tel clothes are very dry quickly, excellent product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laundry Room

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best dryer I have ever purchased. At first it was sold out and I was so bummed. Then it was back in stock and I had to have it. Bought it along with the washer. My husband and I are so happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Washer and no issues from 1 month of usage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great beautiful. Color so beautiful. Price are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washing machine not loud like the other brand..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Buy it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those aren’t scratches! These are beautiful looking washer and dryer perfect for a small space apartment. Eric did a great job installing our washer and dryer. He even gave us care tips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service with the installation we love the washer and dryer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but a little noisy during spin

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, great features, clothes clean! Little noisy during the spin cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsungset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good with both the washer and dryer. Did several loads an no issues at all. Installed them myself and leveled everything. Got them at such a great price even with the 5 year geek squad protection it was still less expensive for many other sets from other retailers and they perform perfectly. Hopefully they last many years. We decided to not spend several hundred dollars more and get the pedestals as we are remodeling the laundry room and we are going to create a platform under them and tile the floors, platform and walls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice dryer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer works. Looks nice. Drying time adjusts based on how dry the items are.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    10/10 on looks, not sure about quality yet

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay for the price but I'm not confident it's going to last more than a few years. From a looks perspective it's a 10! There are lots of cycles to choose from and it does a good job of sensing when the items are almost dry. I also love the blue lights and the little songs it plays. Yes, it's gimmicky but anything that brings enjoyment to a mundane chore is welcome! (FYI this takes a 4-prong plug)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality Washing Machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality washing machine! The machine is quiet and gets the job done!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great looks, okay for the price, still prefer LG

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay for the price but I'm not confident it's going to last more than a few years. From a looks perspective it's a 10! There isn't much insulation around the drum so it sounds pretty loud on my tile floor. The feature I like the most is the ability to choose a more dialed in water temperature. It lets you choose a temp level so you have more choices than cold/warm/hot. I also love the blue lights and the little songs it plays. Yes, it's gimmicky but anything that brings enjoyment to a mundane chore is welcome!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great, quiet - sheek Dryer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer is great so far! It’s been a few weeks since Best Buy came out to install. It gets our clothes really dry and it’s super quiet - I was really surprised! Real nice, sheek design too!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Samsung 7.5 Cu. Ft. Stackable dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dryer is very efficient and nice looking. My clothes, towels, and bedding turn out nice and fluffy. Today, I dried 4 regular-sized pillows in it, and it handled them with ease.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That is great, LeeW! Thanks for taking time from your day to let us know you are enjoying the new dryer. You are the best part of Samsung! ^Shay Samsung

  • Rated 1 out of 5 stars

    Done wrong by Best Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this supposedly new, open box washing machine that lasted about 5 washings over 2 weeks. By then it was shaking so bad the neighbors could hear it and it shook the whole house. Of course Best Buy said it was past their warranty by time we called and referred it to Samsung. Found out it was unfixable, broken weight and bolts. Best Buy should have taken it back for refund or credit but Nooo! Will not be buying major appliances or possibly anything else there again. Took 2 months for Samsung to take action. Not a happy camper!!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      We sincerely apologize for the experience with your Samsung Washer. To better assist you with this issue, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.

      Your washer will vibrate and make some noise, but it should be barely noticeable. If your washer is shaking violently, ensure the shipping bolts are removed for the front load model. A level floor and washer will help reduce shaking, too. Give the washer space for rattling or clanging noises, and check for loose metal items inside. Turning clothes inside out can reduce noise from buttons and zippers. And finally, if you hear squeaking or squealing, turn your washer off and request service.

      I shared the link about "Samsung Washing Machine is Shaking": https://www.samsung.com/us/support/troubleshooting/TSG01001016/.

      You may also refer to this link about "Install a Samsung Washing Machine in your Home" and look for "Level the Washing Machine": https://www.samsung.com/us/support/answer/ANS00051342/.

      Reference Number: 1144764614

      Have a great day.

      Melardo Samsung