Customer Ratings & Reviews

Great product, poor open boxed description. Had a decent dent on the top. Based on the descriptions of Excellent to Satisfactory was minor to moderate cosmetic issues. As for how it has been working, it is fantastic.

Good dryer. No problems drying clothes with fully loaded. Had a Samsung dryer that lasted over 10 years previously until the heating element kept going out.

So far so good. I replaced an old Whirlpool washer that lasted about 13 years. I like that there is a timer and that you can see the clothes in the washer. It's been great so far. No rattling like the old washer. I like that no agitator so it holds a larger load.

Would have been a five star but there was a horrible mixup with the delivery address at the beginning. It was delivered to my father's address instead of mine. I even called the day before to fix the problem but it still occurred. But, when it was correctly delivered the next week, everything was wonderful.

This washer and dryer pair not only looks great, but the options on either unit are amazing!!

Dryer works well and is very reasonably priced....

Excellent washer. Can't wait to buy the dryer. This the best washer I have ever purchased.

I thought this washer would be a down grade to the one I had. It is actually just as good as my previous washer that I payed twice as much for. It works hard for my entire family everyday without noise or problems.

Washer is working great so far. It takes much less time to wash a load compared to our previous washer. We did have an issue with installers where instructions said they would level the machine & I had to remind them & have my level handy to check as they adjusted the legs.

A great product ,i just don't really understand why it wants to know how dry i want it to get. I want it all of the way dry. That is a weird setting.

Absolute love the dryer, it gets my clothes dry in no time it seems. I'd definitely suggest this to friends and family.

I love this dryer. It wasn't the first one I chose but I was desperate for a dryer. They had this one in stock and I have to say I really love it. I am pleasantly surprised as this was not the manufacturer and settings I had first chosen.

We have owned our Samsung (model DVE45T6000W) for over a month. I do like all the optional modes, but have mostly used it for pretty basic drying jobs. It has does a good job at everything we have had it do.

This unit is packed with utility. It has excellent load capacity and all the bells and whistles, minus the steam function, which I specifically didn't need.

Excellent dryer, bought it with the washer. Until right now it has been the best purchase I have done this year.

Used it only a couple of times and it works very well in getting clothes dry

I have had my dryer 2 months and it’s already not drying well. Clothes ends up damp after 1 hour and 20 mins of drying.

Is all good, thoight teh cord should have come with the machine. Installation was less then expected. Left blocking our rear door interenace.

Our old dryer started to burn our clothes and we made the decision to get a new dryer. The selection at best buy was great and ordering it online was quick and easy. The delivery crew was efficient and very respectful. Would recommend best buy appliances and delivery service.

I think this dryer is a defective design and I think Samsung know it. No matter if you choose automatic or manual dry, using a regular size load, there are always items with a spot of dampness on them. I called Samsung and they basically admitted the faulty design and said a work around is to use the setting that signals when the load is about done and then remove the clothes that are already dry, leaving the clothes that are still damp to finish. I don't have the time to be that involved in drying my clothes. I prefer to set and forget. Really disappointed.