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Customer Ratings & Reviews

$729.12
Save $170.87
The comparable value is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 6590 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers often highlight the product's excellent overall performance, low noise level, and great ease of use. Many also appreciate its amazing capacity for large loads, effective dryer performance that stops when clothes are dry, and good value for the price, fitting well into various homes. However, a few customers have noted unexpected aspects regarding the spin cycle and some surprises during installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 209 Showing 4,161-4,180 of 6,590 reviews
  • Rated 5 out of 5 stars

    Efficient with high capacity!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My clothes come out clean. The machine has a high capacity, which is nice for blankets and beddings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted this in the platinum but it was back ordered so I got the white. It scratched already honestly but other than that it’s fine. Mostly dries completely on the first round. Every now and then I need a second go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here is the Bottom line, you put your clothes in the Dryer, Turn the power on, press the start button, when the pleasant chimes sound your clothes are done, a load of Towels You use the Heavy duty settings, it's also quiet and Best Buy Installation was superior

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Clean!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best washer and dryer I've ever used...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect washer and dryer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tech and perfect washes every time. Wife’s a nurse and we coupled it with steam tech and it’s awesome for sanitizing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what i expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the delivery guys were great but i paid for install and it wasn't done . I scheduled a second date for install and they came too early and no one was home. One of my pipes got broken, it was probably old. And the rental truck they were driving had bad battery and i had to wake up my husband to give them a jump.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there, TeresaM.

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. To better assist you with providing feedback on your delivery and installation experience, please don't hesitate to contact our Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love it. I have no issues. the chime music that sounds when its done is so much more pleasant than the buzzer sounds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what a dryer is supposed to do. Completes cycles way before the wash is done and with the moisture sense it continues drying once the time is up if needed. Door is super easy to switch sides on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this product bought my son one too wouldn’t have asked for a better gift for him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cuts the usual washing and drying time in half.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came into Best Buy to look for a new washer and dryer since the one I had I was currently renting out and it kept going off balance. To make this review short. Everything so far is working and going smoothly. Doesn’t take long to wash or dry at all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, I do feel that I have to put in smaller loads than my old dryer though because if not clothes either stay a little damp or take much longer to dry. Once I got used to it though, it does the job and, overall, I’m happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase works as. Expected. Uses about 6 gallons of water less than my old one. A regular load with a separate rinse after the regular cycle takes about 15 minutes longer than the old one. Clothes are clean and soft. I recommend this machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Out with the old, in with the new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase replaced our ten year old version of the same dryer. Needless to say, they hold their value. Great price for a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer and dryer. Installed side by side with shelf over both. Professionally and efficiently installed by Best Buy. No issues with the pair. Love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good dryer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old dry just stopped working had to buy a new one. Up to now we are very happy with the service this dryer has given us

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Monitoring

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Bosch worked great for 12 years and it was my fault it broke. I am very curious to see if Samsung can beat it. It works great so far, although it’s delicate cycle is much worse then my previous device. The wool was not washed that delicately as before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer works great. I always recommend samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The buttons are a little hard to push but hopefully that will get easier with time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No title

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im really glad i choose this item at best buy they really care about their customers and good quality items.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washing Machine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Only issue is the fabric softener compartment. It mixes with the laundry soap when in wash mode. Only way to use is to wait when it's in rinse mode then add softener.

    I would recommend this to a friend