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Customer Ratings & Reviews

$729.12
Save $170.87
The comparable value is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 6590 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the product's excellent overall performance, low noise level, and great ease of use. Many also appreciate its amazing capacity for large loads, effective dryer performance that stops when clothes are dry, and good value for the price, fitting well into various homes. However, a few customers have noted unexpected aspects regarding the spin cycle and some surprises during installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 223 Showing 4,441-4,460 of 6,590 reviews
  • Rated 5 out of 5 stars

    Samsung washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My salesman, Vann, was exceptional! He really helped me make an informed decision and get my washing machine as fast as I could. It was a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean clothes Clean looking machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer BIG! Makes some weird noise when first starting the load of laundry Otherwise quiet compared to old machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dries the clothes great. Great purchase. Definitely thinking about getting the washer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer very pretty and washes great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing i dont like is even on childlock it can still be turned off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New edition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my set! I can wash and dry a load in 40 min!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer and dryer set.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this front load washer and dryer. Very solid and well made. Energy saving and cleans very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Louder than my old samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well definitely has more water than the LG at my parents home. However compared to the older Samsung drive from 2008 this is is definitely louder

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washing machine, great product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a Samsung washer and dryer. They are so nice. They have numerous features and settings. You can even delay up to 24 hours if desired. It also cleans itself! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the place to buy all appliances

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved tons of money on electric bill and looks great with my matching washer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sensor dry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new dryer, my only complaint is with the sensor dry technology. Some of my smaller loads of clothes, a few times already, have come out not dry enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best dryer available

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best dryer I have ever used. It makes laundry an easy job. Almost all our clothes come out without wrinkles and the towels are so fluffy. It's simply the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and easy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like this machine. Although, it doesn't have a lot of cycle options, it is working great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable and best available on the market. Energy savings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, not only looks great but dries clothes quickly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer works great affordable and ease of use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Being cared to not over fill and clean regularly. Have good experience with this type of washer in the past. Great buy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Paid for a new dryer. They sent me a used one.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received my dryer today 12/08/2021. The delivery man did not know that we were expecting a dryer to be delivered. He tried to bring us a refrigerator. After the dryer was installed by the delivery man, i decided to take a look. All of the stuckers and manuals were on the dryer. I checked the filter and noticed a piece was scratched. I thought that this is something that happens if the dryer is used. Clearly it wasn't right? We paid a lot of money for a BRAND NEW Dryer right? Wrong! I did one load of laundry with this dryer. When I took my clothes out and began folding them, i quickly noticed that they were COVERED in what could only be white pubic hair! I looked inside my dryer in every crack and crevice and that is when i saw it. Thousands of these hairs both white and black tucked behind the felt inside the dryer! I do not have anyone in my home that has white pubic hair or is even old enough to have white pubic hair. My children are very little and i am in my 20's. I am absolutely disgisted. My clothes were covered in these hairs. It looked like someone climbed in this dryer to shave their area. I am calling best buy tomorrow. Im so upset. I paid top dollar for this machine and they bring me one that was clearly used and was not even cleaned prior.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      To better assist you with this issue, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific questions.

      ^Rainly Samsung

  • Rated 5 out of 5 stars

    Very nice product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product . Totally Good , Good price and Good service

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best dryer I've ever owned!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast drying with some unique settings. It also has a lot of space. A+++

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Good one

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good, no issues yet. Good product to use and easy

    I would recommend this to a friend