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Customer Ratings & Reviews

$729.12
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The comparable value is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 6590 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the product's excellent overall performance, low noise level, and great ease of use. Many also appreciate its amazing capacity for large loads, effective dryer performance that stops when clothes are dry, and good value for the price, fitting well into various homes. However, a few customers have noted unexpected aspects regarding the spin cycle and some surprises during installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 226 Showing 4,501-4,520 of 6,590 reviews
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good unit so far glad to have something that actually works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful washer enjoy very much, I love the quick wash moo III re than anything. Whenever it goes out again I will be getting the same brand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good selection of drying options

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it many times yet, but the feature that I appreciate most is being able to easily choose low heat, or drying that's specific to the load, while still being able to just set an amount of time.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    Hoping

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace a 3 year old Samsung that finally died after several repairs. It fit my pedestals hoping for the best. Working great so far.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Ronnie,
      Congratulations on your new Samsung Washer and thank you for taking the time time to post a review. We are glad to have your a part of our family and are appreciative to be your choice for your laundry needs. We are glad to have you a part in our growing family and thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Works like a champ

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying this Samsung for my wife was one of the best choices iv made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    appreciation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good staff and thank you that’s all I can express

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer it has very good settings an washes very well an quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great set i can wash so much. Makes landery go faster

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Doesn't save settings

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a 12 year old Samsung. The old one would remember how each wash was set up. This one doesn't do that. I can make Normal wash how I want, but next time I have to set it all again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good dryer, quick, quiet and looks great also.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    You can do better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new washers require a new pedastal every time. Best Buy does not allow you to use your old one. This is very wasterful and Best Buy should consider enviornmental friendly resuse options. Also they require you to buy a hose without knowing how long of a hose you need. Again, more waste. Plus the installed couldn't install the machine bc he didn't have any other hose sizes with him.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      We are here to assist you anytime. You can use your old pedestal if it's compatible with the washer. To help you better, don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to help you better. They are available 24 hours a day. They can answer your question or transfer you to your local store to give feedback about your overall experience with this purchase and address any other issues you may have.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Really good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing deal for the price. Super easy to use and tank is big

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Digital can take getting used to.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited more than a month on backorder to get delivered. It's very nice, and BIG (probably more than I needed). I upgraded from a ten-year-old agitator model. This should be gentler on clothes. It is noisier than I expected (whining and sucking sounds). Luckily, I have a separate laundry room with a door.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Minimal water usage. Cycle management necessary

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good washer but definitely use the longer cycles for larger loads. It uses minimal water which is good but must be managed with length of wash for best wash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Nice machine. Bedt buy gave a good deal as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great help in the srire to order and delvery was also excellent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Machine

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    machine looks great, only complaint is the spin cycle is very loud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Very excellent and works very well, no annoying sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryness sensors for the win!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this. It works great! The dryness sensors in there work amazingly well. I like to dry everyone on delicate so it's lower heat and everything still comes out dry.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    Great but

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to double dry things sometimes. But it does have a big space for a lot.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      Let us extend our help by providing the details you need for your dryer.

      Here are steps to properly dry your clothes. Please watch the full video and click on the hyperlinks for further help.

      Clothes are not dry after using Samsung dryer.
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-is-not-hot-enough

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145933037 to help our team pull up your information.

      Have a great day.

      ^Aloe Samsung