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Customer Ratings & Reviews

$729.12
Save $170.87
The comparable value is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 6590 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the product's excellent overall performance, low noise level, and great ease of use. Many also appreciate its amazing capacity for large loads, effective dryer performance that stops when clothes are dry, and good value for the price, fitting well into various homes. However, a few customers have noted unexpected aspects regarding the spin cycle and some surprises during installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 234 Showing 4,661-4,680 of 6,590 reviews
  • Pros mentioned:
    Noise level, Price

    Rated 5 out of 5 stars

    Inexpensive and quiet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet, best one weve had so far and for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is always you best choice. Incredible staff and services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and excellent build. Works perfectly with no issue. Would recommend to anyone who wants to buy a Samsung washer and dryer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nice Features and Stylish but beware

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am now on my 2nd Samsung Dryer -the first one was delivered fine and once I turned it on we quickly realized the tub was not installed in dryer correctly - it scraped and made horrible sound. Best Buy picked up and delivered another one promptly. The Timed Dry feature does not work. I will be returning it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      MaryH, thank you for choosing Samsung for your dryer needs. We are saddened to hear that you will be returning your dryer as the time dry feature is not working. We look forward to working with you in the future.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    New Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues encountered with the installation and washer is working as expected. Every product should be like this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable setup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got both the washer and gas dryer installed within 10 mins. Props to the installation team. Very thorough with ETA also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set ..I purchased these 18m ago and would recommend to all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine that works with ease. Was connected and used immediately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer... will recommend purchasing it.......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good dryer machine for a decent price tag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to buy a difference color but due to demand couldn't get one. Over all happy with this machine. It is fast and smooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for a versatile washer.!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this washer. Self cleaning has improved so much. Really great options to create the perfect wash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gas dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent quick drying. simple to use. Simple hook up

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, nice size, like alarm when the finished

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mommy2boys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer! It cleans well. I love the options of how many rinses you can have each load. I really like the self clean cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Dryer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent dryer. Easy to use and haven’t had any problems so far

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Jean,

      Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Owned for a year, love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In first year of owning this, I’ve been impressed with how reliable and intuitive it is. Love that you can turn off the alarm/music that signals when it’s done. Easy to clean and keep in prime condition. Beware leaving anything on top of it unless you want scratches and marks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like is very good washer, no have vibration and stackable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung frontload

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer first frontload and does a great job for 5 months so far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Shop around and get a different brand

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Y’all, if you really want to have buyers remorse, get this washer and the matching dryer. These two lasted approximately 2 years before requiring a repair on a mechanical component that was more than the original cost. Dryer motor went out, it took 3 weeks for Samsung to send repair team. Washer drum and housing went out, it has now been six weeks and despite numerous calls and reassurance from Samsung, the third scheduled service visit has been cancelled. Customer service is a nightmare to get through and if you have to make multiple calls, you have to relive every one of them with the current rep. All calls are routed through call centers and the reps only know the script that is in front of them. It does no good to email Samsung because the only response you get is an acknowledgment that they received your email. 10 out of 10, recommend any other brand than Samsung. (PS also got the crappiest fridge from them that makes about 8 ice cubes a day)

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dries fast!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer has a lot of features, but it really does dry my clothes so much fast than my old dryer. It even sings a cute little song when it’s done.

    I would recommend this to a friend