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Customer Ratings & Reviews

$729.12
Save $170.87
The comparable value is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 6590 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers often highlight the product's excellent overall performance, low noise level, and great ease of use. Many also appreciate its amazing capacity for large loads, effective dryer performance that stops when clothes are dry, and good value for the price, fitting well into various homes. However, a few customers have noted unexpected aspects regarding the spin cycle and some surprises during installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 247 Showing 4,921-4,940 of 6,590 reviews
  • Rated 5 out of 5 stars

    Best Washer for the Money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, and is a good looking unit. My clothes are much cleaner, and the spin makes them easier to dry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pERFECT FOR SMALL LAUNDRY ROOM

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fITS WELL IN OUR SMALL LAUNDRY ROOM BEING DOUBLE STACKED

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impeccable service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and awesome deal! Went above and beyond! Thanks!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great dryer, bad pully design

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer, as long as you don't rotate the drum in reverse. The belt for mine had a tendency to pop off. Easy fix, but still

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase Even though delivery was all messed up and had to contact BB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box dryer did not work after installing. Best Buy was terrific about return.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good dryer. Basic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic dryer. Wish I could make the chimes silent. Wakes up the kids when I’m starting it after the kids are in bed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Clothes are clean. Only downside is the amount of moisture left, door must be left open to dry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer. Quick clean wash, compares well with high end washers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying a washer and dryer and the process was easy, fast set up and the dryer is very user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is also great, how ever it’s been alittle hard to change the heating settings but over all its great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good washer, works good and fine. I recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes well. Had older model and with divorce, got same one since I loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice dryer, love the large opening. Clothes dry without a lot of wrinkles.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer, just wish it didn't vibrate so much, would like to add more soap and softener then it holes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does a good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It dry clothes well and gets the job done. Drum is a decent size for larger loads.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Scratched but Functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would give better but the delivery guys have scratched it several times. But it works yay.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung should stick to phones...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first purchased this dryer, I bought the dryer and wash as a set. I was super excited to get these, and loved how they looked when I finally received them after 4 months of waiting... Here we are, not even a year after purchase, and my dryer crapped the bed. It will not turn on and had a smell of like something was on fire when it was used on the normal setting. This dryer is brand new, it should not be having these problems. Also, the buttons on the machine WILL WIPE off if you have the slightest amount of detergent on your fingers - makes sense for a washer/dryer, right? The vibration on the washer is insane, if you're looking for a earthquake-like effect, that's the one you should go with. Do not place ANYTHING on top of the washer/dryer, as it will leave a nasty dent. I'm really upset with my purchase :(

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, I know you have spent a lot of time on this already. That would upset me, too. We would love to speak with you further about the concerns that you are experiencing with your dryer. If you could please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144090874) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay Samsung

  • Rated 5 out of 5 stars

    Washer Drier Combo with Installation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine & drier combo. Installation was very professional and efficient. Thanks.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So so

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the look and functions because it matches my previously purchased washer from years back. I feel like I have to dry the clothes longer because the dryer dumps all of the clothes towards the front of the it at the end of the cycle. Therefore all of the clothes are not getting dry in example 40 minutes as they did with my old dryer. I may be returning it.

    No, I would not recommend this to a friend