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Customer Ratings & Reviews

$729.12
Save $170.87
The comparable value is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 6590 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the product's excellent overall performance, low noise level, and great ease of use. Many also appreciate its amazing capacity for large loads, effective dryer performance that stops when clothes are dry, and good value for the price, fitting well into various homes. However, a few customers have noted unexpected aspects regarding the spin cycle and some surprises during installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 252 Showing 5,021-5,040 of 6,590 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pretty, huge and compact at the same time.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not installed them (I bought a set), but overall impression is that they seem to be of great quality and they do look great. Will update this posts if I find something not to my liking.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there MiguelF, I want to thank you or taking the time out of your day to share a review on your Samsung Dryer. We are happy to know that you are happy. Welcome to our Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Different selections for load types, and fits a lot!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Absolute garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works great for about 7 months. This the lifespan of the product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice works well hope it last long time Samsung has been good to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and Quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new washer. Huge upgrade from our previous appliance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outlet the BEST!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Best Buy Outlet. We purchase items that we need. I just wish they were open everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved my new washer. It’s the matching washer to my dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It’s a bit noisy with the singing but works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drys cloths well. Wrinkle free does work but slowly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer for a great price. Quiet and exactly what I want

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stacking functionality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design , easy to stack, installers we're super quick and nice!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this washer for over a month now, so far good experience . Various wash cycle options to choose from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased my Samsung dryer on May 25th and used it the next day…absolutely LOVE it! I am thrilled with my purchase and best of all-I got it and the washer on sale. Hope this lasts me for years to come. Highly recommended!!

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 1 out of 5 stars

    Terrible service from Best Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst experience ever. I have no idea if this is a good dryer or not because Best Buy has been to our house 4 times already and each time had a different excuse why they couldn't install it. They delivered a broken washer the first time and the last time they "didn't have enough time" even though they knew what was involved in the install. Better off buying somewhere else.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello StaceyC,

      I understand how frustrating it can be to face repeated installation delays and inconsistent service, especially when you're eager to start using your new appliance.

      To better assist you with this matter, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific concern.

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Great pick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with many setting levels for different fabrics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had this for a month, but love it so far! So many options for settings and quiet!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It drys quick Shuts off before the time is done And it has music when the machine is done Wish they didn’t do that

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I want to love but I only like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer has lots of needs. For example, I had a long dryer vent. It wasn’t drying properly, switched it with a shorter dryer vent using a kit I bought and I worked better. Unfortunately, it still doesn’t dryer everything perfectly, some pieces feel damp. I read up on it on the Samsung Website and they tell you to separate out the clothes. Doing a second cycle doesn’t work either since the sensor in the dryer detects that the clothes are dry and automatically turns off the dryer. It’s too bad my 12 year old LG dryer broke and no one wanted to come a fix a stackable unit.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Such a difference

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired up with a new samsung washer, the two units make doing the laundry almost enjoyable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cannot dry full load and alerts are annoying

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TERRIBLY ANNOYING DRYER! It sings an annoying jingle to let you know it's done and will keep repeating itself until you acknowledge it. (Apple watch thanks this dryer for you're getting your "time to stand" quota in if you're doing loads of drying. Also, it won't dry bedding or certain materials well. The sensor thinks it's "dry enough," when it's not, and it cuts off automatically. Even when you recycle the dry cycle to start over, it will sense it's "dry enough," and turn off -- it's just really hard to get certain materials dry, full loads, essentially. I hate this dryer. The matching washer is amazing, however. I currently have an OLD dryer...looks like definitely 15 years old - all manual, nothing digital, I can dry a full load in 20 minutes!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello audra, I can definitely understand how frustrating it can be when results and expectations do not quite meet. We are here to help. Here is a link to a troubleshooting guide to your concern on your dryer not drying your clothes (https://bit.ly/32Zv9h3). If this doesn't help solve the issue please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144040582) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay Samsung