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Customer Ratings & Reviews

$729.12
Save $170.87
The comparable value is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 6590 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the product's excellent overall performance, low noise level, and great ease of use. Many also appreciate its amazing capacity for large loads, effective dryer performance that stops when clothes are dry, and good value for the price, fitting well into various homes. However, a few customers have noted unexpected aspects regarding the spin cycle and some surprises during installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 253 Showing 5,041-5,060 of 6,590 reviews
  • Rated 1 out of 5 stars

    Cannot dry full load and alerts are annoying

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TERRIBLY ANNOYING DRYER! It sings an annoying jingle to let you know it's done and will keep repeating itself until you acknowledge it. (Apple watch thanks this dryer for you're getting your "time to stand" quota in if you're doing loads of drying. Also, it won't dry bedding or certain materials well. The sensor thinks it's "dry enough," when it's not, and it cuts off automatically. Even when you recycle the dry cycle to start over, it will sense it's "dry enough," and turn off -- it's just really hard to get certain materials dry, full loads, essentially. I hate this dryer. The matching washer is amazing, however. I currently have an OLD dryer...looks like definitely 15 years old - all manual, nothing digital, I can dry a full load in 20 minutes!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello audra, I can definitely understand how frustrating it can be when results and expectations do not quite meet. We are here to help. Here is a link to a troubleshooting guide to your concern on your dryer not drying your clothes (https://bit.ly/32Zv9h3). If this doesn't help solve the issue please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144040582) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay Samsung

  • Rated 5 out of 5 stars

    And it sings too

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning its features, but I am loving it. Plays a catchy tune when cycle is done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    front load dryer.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice front load dryer. Thats what we wanted and its a good deal. we are glade we got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice dryer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Perfect fit in my laundry space and looks good alongside my washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washerdryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My set didn’t fit on my laundry room and technicians didn’t inform me

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, The washer is a water saver, and both the dryer and washer are energy savers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always loved Samsung as a company. This washing machine does it all! Well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    front loader

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far my wife says she loves it we will see when we get the water bill. may give 6 stars'

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything you need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had a issue yet, got the professional instal offered by bestbuy. Totally worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great front load washer for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Front load is so much nicer than the top load o had. Clothes seem to be washed more thoroughly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. We had Samsung washer before this one and was 15 years old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    d

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got to buy the dryer I wanted finnaly and they will deliver and install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new dryer. Dries really quick in good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this washer and dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this set it works great with no noise. Washes fast and clothes come out supper clean.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Dryer has some issues

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as described, but this Dryer has been having some issues and needed to be serviced out of warranty already. it’s only been a year and a half. Not sure why a dryer this new is doing this. I would consider other options in the future.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      Thank you for choosing Samsung products. Here at Samsung, we always try our best to make our products convenient for our customers and provide the best possible customer experience.

      To better assist you on this matter and to collect more details of what happened, please reach us with the following options:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      You may provide this reference number (1144960935) to help our team pull up your information.

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 5 out of 5 stars

    Quality purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine dries fast. No wasting energy drying and then drying again.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    The washer I've been wanting!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice washer. It was an open box. It has a couple of small dings, but I don't care about that. I saved a lot of money. We had great customer service & they are very knowledgable & helped us a lot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great dryer for the price. Lots of options.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I gave it a 4 is because the sensor thinks the clothes are all the way dry and cuts the cycle short.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy! Poor quality! Didn’t last 4 years! It suddenly just Stop working!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laundry done in half the time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the set. Best machines ever. Now laundry is done in half the time.

    I would recommend this to a friend