4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$729.12
Save $170.87
The comparable value is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 6590 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the product's excellent overall performance, low noise level, and great ease of use. Many also appreciate its amazing capacity for large loads, effective dryer performance that stops when clothes are dry, and good value for the price, fitting well into various homes. However, a few customers have noted unexpected aspects regarding the spin cycle and some surprises during installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 262 Showing 5,221-5,240 of 6,590 reviews
  • Rated 5 out of 5 stars

    BestBuy appliances are the best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and priced right and it was installed fast thanks

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes time to receive product, and no real actual time of when exactly product will be delivered…

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      -Ricardo Samsung

  • Rated 5 out of 5 stars

    Front loader electric washing machine

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I’ve very satisfied with my new washing machine.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Returned to store

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Door is on the right on the dryer. Paired washer door is on the left. Which means you need to reverse the doors if your home is not set up for this. My husband tried to reverse the door and all the screws were stripped.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer/Dryer Combo, love Totaltech

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, easy install, total tech was worth it for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer ❤

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the options, my clothes get clean and price great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast fast delivery, very easy to use and drys quicker than my old dryer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome dryer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dryer. It does an amazing job and it does not take nearly as long as my old dryer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice dryer. The only thing I don't like is there is not a wrinkle release cycle like my old dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best washing machine ever..luv this product and highly recommended..

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do NOT Buy. Vibration problems.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well. Problems are 1) First delivery leaked from from gasket. I had leak happen right after delivery people left, on the very first cycle. 2) I then swapped out leaking machine for same model. I ran calibration cycle without problems. I noticed during first wash that the machine shook SO VIOLENTLY during spin cycle that I thought that the machine was going to fall off the pedestal. Watch a video on Youtube titled "Samsung literally jumps and shakes a lot". It is slightly different model but exhibited identical degree of vibration. Fortunately for me, Best Buy had great customer service. I went back the next day and upgraded to more expensive LG. It hasn't yet arrived, but it has to be better than this Samsung.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Realtor

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service , sales, installation techs and prices !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer has different settings for your laundry needs and very easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, can accommodate small and large loads.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    It works

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works and is better than my old one. An apparent upgrad.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're so glad to hear it, rickster! We hope you will continue to enjoy this wonderful washer for a very long time. ^Jecca Samsung

  • Rated 4 out of 5 stars

    Good Dryer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very good dryer. Gives less wrinkles with less softeming aides.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dryer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still remodeling my laundry room and I like the look not sure how functional it is yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the west

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer and dryer combo west of the Mississippi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the washer so far

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the style and controls of this washer. nice price for a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 4.5 cu. ft. Washer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer, although at the very High Spin speed it does vibrate.

    I would recommend this to a friend