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Customer Ratings & Reviews

$729.12
Save $170.87
The comparable value is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 6590 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the product's excellent overall performance, low noise level, and great ease of use. Many also appreciate its amazing capacity for large loads, effective dryer performance that stops when clothes are dry, and good value for the price, fitting well into various homes. However, a few customers have noted unexpected aspects regarding the spin cycle and some surprises during installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 264 Showing 5,261-5,280 of 6,590 reviews
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, professional installation, quick install

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dries fast but leaves clothes slightly wrinkled. Sits low to ground so get a pedestal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, looks great and lends with other appliances in my kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trusted name and performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very dependable, trusted name. Very happy with purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and has all the features we wanted.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shakey if stacked, but otherwise good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid washer, does shake if stacked. Otherwise solid.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice washer and dryer. Bought them for my new house. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new dryer!! It makes a soft sound when cycle is complete.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Looks great and is compact

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and is easy and efficient to use. Fit well (but barely) through our slightly narrow doorways to the basement. Like now compact it is and the little space it takes up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Betty Betty good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine very good I recommend this machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryes good and fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the controls, although they are hard to reach for a short lady.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn’t fully dry

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the dryer for the first time and half the load came out damp. Samsung products seem to be defective and not last long!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi BrittanyA,

      We can imagine how you feel about your dryer. Let us provide the details you need.

      You can visit the following link and select the option that best fits your experience. At each step, you may encounter embedded words and a video that we recommend you watch until the end.

      Clothes are not dry after using a Samsung dryer.
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1146963259) to help our team pull up your information when you message us.

      Thank you.

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product with easy installation! Will recommend to everyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item. Washer is what I was looking for for the sale price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was just what we were thinking ti would be. Good quality and not the first Samsung we had. Never got issues previously and didn't expect to have it now either. This one is great for the thight place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased as a set

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a set, both appliances were long over due for upgrades!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy so far, had it for over 2 months already and so far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Praise the Lord! Best dryer i ever used. Excellent technology

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was very nice. Would look at Best Buy again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Takes shorter to dry my clothes than the older model.

    I would recommend this to a friend