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Customer Ratings & Reviews

$729.12
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The comparable value is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 6590 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the product's excellent overall performance, low noise level, and great ease of use. Many also appreciate its amazing capacity for large loads, effective dryer performance that stops when clothes are dry, and good value for the price, fitting well into various homes. However, a few customers have noted unexpected aspects regarding the spin cycle and some surprises during installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 269 Showing 5,361-5,380 of 6,590 reviews
  • Rated 5 out of 5 stars

    W&S

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on time, and was installed very very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great washer, i use it stacked with my samsung dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It drys things so dry , it’s like being next the sun ☀️

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a Samsung front load washer before so I'm a little disappointed by this one. The door doesn't always latch when I close it and the settings are not as adjustable. There are more levels of temperature and spin but doesn't do much good if you can't use them.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Gabby,

      Thank you for raising your concern regarding our washer, this will be helpful to improve our products and give more satisfaction to you and other customers. I apologize if you're having trouble adjusting the settings and if the door doesn't always latch when you close it.

      Since your door isn't closing as it should be, your washing machine will show an error code. Please click on the link to resolve your concern with the door.
      https://www.samsung.com/us/support/troubleshooting/TSG01002001/

      You may also visit this link for troubleshooting steps regarding your settings adjustment.
      https://www.samsung.com/us/support/troubleshooting/TSG01108862/

      Moving forward here are other options to speak with our representatives for further assistance.
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community:
      https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Support:
      1-800-726-7864

      Stay safe,

      Reference Ticket Number: 1144161447

      ^Mila Samsung

  • Rated 4 out of 5 stars

    Good standard dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure to turn off eco dry or it'll take forever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit perfect. Great stacking washer and dryer. Good color

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Happy with all by installation!!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the Samsung washer and dryer. Also please with the delivery. But, this morning I was by the washer as it was spinning. It was shaking like it was 32 degrees below zero. On closer examination the left front corner was not placed on the raised cement area so with only three legs on solid ground it is going to shake it self to death some day.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand how frustrating a shaking washer can be. Our goal is to assist you, CATT.

      When your washing machine encounters a shaking cycle, you can easily troubleshoot its performance by following the simple steps from the link below. There are recommended embedded links and a YouTube video included; kindly visit them.

      The Samsung washing machine is shaking:
      https://www.samsung.com/us/support/troubleshooting/TSG01001016/

      Should you require further assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147523709, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t get the actual color I wanted but they are nice

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    So far, so great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. It’s quiet, easy to use and Has more options/settings than I know what do with. For the price, it was a great value. Loge is how I will judge and they will (hopefully) take a while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer review

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drys clothes well does not use alot of electricity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine, with many programming options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer so far and great value. Caught it on sale.

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 1 out of 5 stars

    Dissatisfied customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could give zero stars. It took them 5 visits ( more than a month) to install a gas dryer. I was told to buy multiple adapters which were ultimately taken out on the last visit - seems like they sent an expert technician when I escalated. They left the unit incorrectly installed that lead to gas leakage. I was fortunate to recognize the source of leak at the right time and was able to shut off the gas connection, otherwise it could have been a disaster. They didn’t even bother to send a technician to fix a gas leak on emergency basis. I had to schedule an appointment and was left at the mercy of their schedule. Better buy big electronic items from Home Depot or Lowe’s

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Power button is super sensitive, overall the washing machine works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this dryer. Many options and settings.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is quiet. It has several settings. I am still trying to figure out the best setting to dry comforters cause the bedding setting don’t dry it all the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this dryer best purchase I made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good Value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good value and got it on sale, Thank you very much

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 4 out of 5 stars

    Close to Perfection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung gas dryer from this lineup delivers excellent performance and feels very close to perfection. Drying is fast, consistent, and efficient, handling large loads with ease thanks to its spacious drum. Clothes come out evenly dried without excessive heat, which helps protect fabrics while still getting the job done quickly. It runs smoothly and quietly overall, and the controls are easy to use, with smart features that add extra convenience rather than feeling gimmicky. Build quality feels solid, and when paired with the matching washer, it makes laundry simple and reliable. For the price, this dryer exceeds expectations and stands out as a high-quality, dependable appliance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine, but noise level is a little higher than I expected.

    I would recommend this to a friend