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Customer Ratings & Reviews

$729.12
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The comparable value is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 6590 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the product's excellent overall performance, low noise level, and great ease of use. Many also appreciate its amazing capacity for large loads, effective dryer performance that stops when clothes are dry, and good value for the price, fitting well into various homes. However, a few customers have noted unexpected aspects regarding the spin cycle and some surprises during installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 273 Showing 5,441-5,460 of 6,590 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    well worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stylish and does the job well. nice quiet washer. good tip is to leave the door open a bit after use to help the condensation on the glass door evaporate

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this washer a month. The washer is quiet & washes well. The only thing i don't like is only one setting washes in cold water

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous Samsung dryer lasted us close to 11 years, so I'm hoping this will have the same luck. Overall, I really like the various cycles. I know this sounds weird, but I really like the fact that when you turn it on, it defaults to the "normal" setting, rather than the only previously used. The ONLY thing I don't love about this dryer is that it is nearly impossible to find a service person willing to fix it once it's out of the BBY service plan. It is worth checking that detail out ahead of time before buying, or make a mental note to renew the service plan at the end of the term.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    All shook up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know if Samsung forgot to include their "Vibration Reduction Technology", or if this is actually their technology, because it is NOT a smooth spinning machine. From the first wash, a simple few towels caused it to vibrate the laundry powder tub and Unstopables scent container off of a rubber mat that I put on top. Seriously? This unit replaced my LG front-load washer that I really liked for 15 years which never made anything I had on top to vibra-dance off of it. I tried different sized loads, different spin speeds, I checked it's level-ness, and even recalibrated it, all to no avail. What I do like is how it washed the laundry, and my clothes seemed to come out nice and clean, BUT, every laundry load vibrated this machine in spin mode. I went to Best Buy and went back to old, faithful LG. Yes, I am using it now and it has not once vibrated...

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Kenco,

      Thank you for choosing Samsung for your washer needs. We're saddened that you no longer have the product and would love to work with you in the future.

      Please visit www.samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day.

      ^Chrystel Samsung

  • Rated 1 out of 5 stars

    Takes a full day to do laundry for one person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely unsatisfied! Takes 2 hours to dry just a few garments. It has taken four, 1 hour cycles after already completing a bedding cycle to dry ONE blanket. Heating is inconsistent. Sometimes its hot sometimes it feels room temp .

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We know the inconvenience of dealing with a dryer that takes too long to dry clothes, AbigailL. We're here to help.

      Here is a link to the troubleshooting steps for when your dryer takes too long to dry. The link also provides resources to check for cleaning the lint filter, testing vent blockage, checking for error codes, and reviewing your dryer's cycles, settings, and options.

      The dryer cycle takes too long:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-takes-too-long

      We've also included a guide about properly loading the dryer for reference.

      The best laundry load size for your Samsung dryer:
      https://www.samsung.com/us/support/answer/ANS00080262/

      Should you need further assistance, please feel free to get back to us via the following options below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number 1151109925 to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Rated 3 out of 5 stars

    Non satisfactory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer doesn’t dry well, it takes forever to dry. I don’t know if there’s a fault somewhere, l’m not happy with it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are committed to enhancing the effectiveness of your dryer, Sylvia. Allow us to take care of this.

      To address your concerns regarding your dryer's drying performance, we recommend referring to the resources provided below. Please click the hyperlinks and watch the instructional video for tips. 

      The dryer cycle takes too long:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-takes-too-long

      Should a service request be required, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1147085160, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great, a must have

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek, quiet dryer by Samsung. We have the very same in our home in Tbilisi, Georgia. They are made very well and we enjoy the Samsung dryer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a house with my girlfriend and we were able to finally get a dryer. I love Samsung TVs, so I thought I’d try their dryers. We love it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer!!! It is quiet and works really well. I love that it has a self clean cycle to remove the mildew that a lot of front load washers get!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Somewhat easy to install could have been made better looking

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it and good value for the item just color not that great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bobo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall service was very good and the help in loading.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Happy buyer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a Samsung washer and dryer. Very happy. Quiet running. Gets clothes clean and dries effectively. I like purchasing from Best Buy and recommend Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Platinum Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only used this machine once but so far so good. The design is sleek and the clothes have come out fine. I love the color. Hope it will last a while.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Very fast delivery. Easy to install as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this dryer! Clothes dry in one cycle because many options are available to specifically match to type of laundry in the dryer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the cost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the cost but still vibrates more than expected

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a good price right off the floor and have not had any problems with it since I had it installed. Would recommend. Its for Large loads too.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung 4.5 cu. ft. Front Load Washer Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality product, in my opinion. Looks great, clean clothes while using less water, and quiet for the most part. Happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Washer so far. The loads are huge that I can throw in here. Getting used to front loading, but I love it. Great on the clothes.

    I would recommend this to a friend