Customer Ratings & Reviews
- Model:
- WF45T6000AV
- SKU:
- 12582320
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the product's excellent overall performance, low noise level, and great ease of use. Many also appreciate its amazing capacity for large loads, effective dryer performance that stops when clothes are dry, and good value for the price, fitting well into various homes. However, a few customers have noted unexpected aspects regarding the spin cycle and some surprises during installation.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Door
Mager damage to Laundry room.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers. Forgot to remove shipping bolts. Machine fell off pedestal and wedged it self against the door handle blocking the door shut. Had to break in to the newly remodeled laundry room. New oak door is destroyed. And lost of damaged to sheetrock.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
- Pros mentioned:Overall performance
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. So far so good. Would purchase again if needed. Have been using about a month.
I would recommend this to a friend - Pros mentioned:Overall performance
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. So far so good. Would purchase again if needed. Have been using about a month.
I would recommend this to a friend - Pros mentioned:Noise level
Nice washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer has been amazing for my family Its So quiet and cleans clothes very well.
I would recommend this to a friend Good products, horrible service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer and dryer are actually good. But in the first delivery Bestbudy delivered a faulty product so they had to return it. In the 2nd visit the service people showed up with the dryer. In he 3rd visit, the service people finally were able to install it but left a lot of screws scattered around. I had to live 2 weeks without my dryer. I do not recommend purchasing anything from Bestbuy that requires installation service.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
-Ricardo
- Pros mentioned:Noise level
Samsung Washer
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fabulous washer with many options for a wide variety of cycles. Quiet too!
I would recommend this to a friend MS KAREN NELKIE
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.little door on the bottom won't stay shut have to tape it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Ms. Karen Nelkie,
Thank you for bringing this to our attention. We suggest contacting us via the options below to speak with a live representative for further assistance.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Please provide us with this reference number (1150897329) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
- Pros mentioned:Noise level
Clean and Sleek
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet and sleek; wash is perfect! We upgraded from the machine we bought 15 years ago!
I would recommend this to a friend Technical issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hi,this product showing word sud which i don't understand and is not washing pls i need assistance on it just started yesterday.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for letting us know about the SUd error code, IsiakaO.
The error code "SUd" means Excessive suds error.
This error code does not indicate that service is needed. It is caused by the incorrect use of detergent.
You can check the complete information about the SUd error code and other error code meanings on this link: https://www.samsung.com/us/support/troubleshooting/TSG01002001/#washing-machine-displays-an-error-code
Lastly, to avoid this error code, I highly suggest checking this Samsung link below about the guide for detergent usage.
https://www.samsung.com/us/support/answer/ANS00031847/
If you have inquiries and need further assistance in the future, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145144937), which will help our team pull up your information.
^Rainly
- Pros mentioned:Overall performance
Samsung dryer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has been working like a champ - no issues and more efficient than old unit
I would recommend this to a friend - Pros mentioned:Overall performance
good quality brand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i am using it in my rehabs and have no compaints so far. BestBuy provided my best price
I would recommend this to a friend - Pros mentioned:Noise level
High capacity and silent washer.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High capacity and silent washer. Runs great with PODS and leaves hardly no residue.
I would recommend this to a friend - Pros mentioned:Noise level
Beautiful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is beautiful and so quiet! I know it a washing machine but it looks amazing.
I would recommend this to a friend - Pros mentioned:Ease of use
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my dryer it works great and my family loves it because it so easy to use.
I would recommend this to a friend - Pros mentioned:Price
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got a bargain on this. Works great and couldn't beat the price compared to other retailers
I would recommend this to a friend - Pros mentioned:Overall performance
loving my new dryer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely loving my new dryer! After 10 years of an older model, it was time to upgrade.
I would recommend this to a friendBrand response from Samsung
Posted .Hey there Scoopy! I am confident your new Samsung dryer will continue to impress! We love hearing from customers like you! ^Shay
- Pros mentioned:Overall performance
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works so much better than my older unit did. Love everything about it. No complaints
I would recommend this to a friend What Happened!!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having to get down to the ground to drain it,is not the best thing
I would recommend this to a friendBrand response from Samsung
Posted .Greetings,
We understand that your experience has been less than ideal. Let us help you.
On page 50 of the model's user manual link below, you can check the steps to see if the washer is not draining as expected.
https://downloadcenter.samsung.com/content/UM/202306/20230630143636983/DC68-04006R-05_IB_WF6000T_EN_CFR_MES_R_230628.pdf
It would also be great if we could talk to you directly and gather more information about your concern.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146901926, which will help our team pull up your information.
^Rainly
- Pros mentioned:Ease of use
Plays a song to let you know it’s complete
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! Very easy to use, lots of settings and beautiful finish.
I would recommend this to a friend Beware of open box items
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price of the machine was good for an open box item, but it was not as advertised. It was advertised as satisfactory, but was only fair a best. The front panel is pushed in as if someone had dropped or kicked it in. There are two bend to the right of the door. What was worse was the attitude of the person on the other end of the phone when I called in about it. I had Samsung look it and they found the door seal was damaged as well. They replaced the seal but couldn’t replace the front panel.
No, I would not recommend this to a friend