Customer Ratings & Reviews
- Model:
- WF45T6000AV
- |
- SKU:
- 12582320
Customer reviews
Rating 4.6 out of 5 stars with 6591 reviews
(6,591 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the product's overall performance, low noise level, and ease of use. They also appreciate its amazing capacity for big loads, effective dryer performance that stops when clothes are dry, excellent price, and suitable size. However, some customers experienced an unexpected spin cycle and an installation surprise.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Spin cycle
Rated 1 out of 5 stars
Not worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.after only having it for 3 days I had to return it because it wouldn't spin. Very disappointed!
This review is from Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello JessieR81107,
Thank you for reaching out and bringing this to our attention. I understand you're having an issue with your washing machine as it would not spin after 3 days of use. The experience is not what we expect from our customers and we do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01000997/ to guide you if your washing machine won't spin or won't stop spinning.
You can also check this link https://www.samsung.com/us/support/answer/ANS00080262/ to learn the best laundry load size for your Samsung washing machine and dryer.
Please also see this link https://www.samsung.com/us/support/answer/ANS00061937/ for the cycles, settings, and features of your washing machine.
In case of repair or replacement, please check this link https://www.samsung.com/us/support/service/warranty/WF45T6000AP/US for the warranty coverage of your washing machine.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=washing+machine&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung washing machine.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144647400.
-Noraina
Rated 4 out of 5 stars
Solid machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dries and is quite! What more can you ask for. Only issue is sometimes leaves large items slightly damp requiring a restart.
This review is from Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - Platinum
I would recommend this to a friendRated 5 out of 5 stars
Samsung seems to be improving appliance quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice! Everyone is happier now, replacing old model. Samsung seems to be improving quality.
This review is from Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry - Platinum
I would recommend this to a friendRated 1 out of 5 stars
Samsung dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t dry well at all. I was thinking it is good dryer but it is not as it seemed.
This review is from Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry - White
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for sharing your experience with us regarding your Samsung dryer. I understand it doesn't dry well and I do apologize for the inconvenience this might have caused.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01000999/ to guide you on the issue.
Another link you may find useful is this one, https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F. It has all the troubleshooting steps, answers, videos, resources, and other links that you might need for your dryer.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144182930.
-Noraina
Rated 5 out of 5 stars
Great purchase!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer has been a huge upgrade for me. I love that it is stackable with my washer.
This review is from Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - Platinum
I would recommend this to a friendRated 5 out of 5 stars
Works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking unit. I purchased this for a rental unit and have no concerns so far
This review is from Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - Platinum
I would recommend this to a friendRated 1 out of 5 stars
Samsung isn't what it used to be.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second and last Samsung dryer we will buy or any Samsung product. This dryer stopped working in less than a year as did our last one. While it was repaired at no charge it took a week for Samsung to get a repairman to our home.
This review is from Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - Black Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you, fxrs, for sharing your experience. We're very glad that you were able to get your dryer back to working as it should. We also appreciate your patience with the unusually long wait time. ^Jecca
Rated 1 out of 5 stars
Liers and false promo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bestbuy rep online lie to they were suppose to give me 24 months promo but did not they gavea reference number 353168158.
This review is from Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Black Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi ElvinD,
This is not the experience we wanted you to have. To better assist you with this matter about the promotion, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
-Kimberly
- Cons mentioned:Installation
Rated 3 out of 5 stars
insallation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, however experienced an installation surprise
This review is from Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry - White
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with your installation experienced, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day.
Melardo
Rated 5 out of 5 stars
Love!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love my Samsung dryer! I love it’s sleek look and the settings it offers.
This review is from Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - Platinum
I would recommend this to a friendRated 5 out of 5 stars
Samsung Gas Dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone sales team was willing to work with me to find a price I was able to afford! Thank You
This review is from Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry - Platinum
I would recommend this to a friendRated 5 out of 5 stars
Samsung appliances.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are a great deal for my daughters house. They are quite and do a good job.
This review is from Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Platinum
I would recommend this to a friendRated 1 out of 5 stars
Leaking
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer has been leaking since it was installed. Now my laundry room is damaged from all the water build up in the back
This review is from Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Black Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We understand the importance of a reliable washer at home. We are here to help.
If your washer is leaking, here is a guide to help you. To access the complete diagnostic and video tutorial at the end, click on the embedded words and select "Did this resolve your issue?" for more details.
Samsung washing machine is leaking
https://www.samsung.com/us/support/troubleshoot/TSG10001007/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147746125) to help our team pull up your information.
Have a great day.
^Camille
Rated 5 out of 5 stars
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like this washer. Like the settings/options. Previously had an LG.
This review is from Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
I would recommend this to a friendRated 4 out of 5 stars
Samsung Dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.By far one of the best dryer I ever own. drys clothes in a short period of time and is wrinkle free.
This review is from Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry - Platinum
I would recommend this to a friendRated 5 out of 5 stars
washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.worked as designed, clothes get wet then machine spins around and then ready for dryer
This review is from Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Platinum
I would recommend this to a friendRated 5 out of 5 stars
Great dryer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer is awesome! It senses when the load isn't dry and doesn't go over time! I love it!
This review is from Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry - Platinum
I would recommend this to a friendRated 5 out of 5 stars
Love it!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer is amazing. Paired with the high efficiency washer, they’ll get the job done.
This review is from Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry - Platinum
I would recommend this to a friendRated 5 out of 5 stars
Platinum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great!!!!! Clean clothes exceptionally well and dryer dries clothes the first cycle!!!!
This review is from Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Platinum
I would recommend this to a friendRated 2 out of 5 stars
Really don’t like this dryer at all
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to put my clothes threw multiple cycles before they’re actually dry
This review is from Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry - Platinum
No, I would not recommend this to a friendBrand response from Samsung
Posted .DestinyL, we're thrilled to assist with correcting your dryer's drying performance!
We have provided a link below to help you figure out why your dryer is taking longer to dry your clothes. Simply click on the embedded words and watch the entire video.
Dryer takes too long to dry
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-takes-too-long
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145968446) to help our team pull up your information.
Have a great day
^Camille






















