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Customer reviews

Rating 4.6 out of 5 stars with 6567 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 6,567 reviews
  • Rated 5 out of 5 stars

    Great washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I’m thinking about purchasing the dryer machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good equipment.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, fast, and efficient. A good investment, but will have to see how long it can last, as I just bought in for a month.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First front loader

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Our first front loader. Old top loader having trouble spinning and this one is much better. Wanted to get the base to raise it, but not available for 4 months. Wish the door was reversible to ease transfer to the dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modern dryer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall nice dryer. Buttons easy to use. Great sound when push buttons and when clothes done. Looks nice too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our washer! It's super quiet, study and user-friendly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Insanely loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this washer a year, and it does a great job but it’s INSANELY LOUD. If I am too close to it my watch goes off saying the decibels are over 120 loud, and we can’t take it anymore so we are replacing it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi KendraD,

      We know how important a working appliance is at home. We're here to help with your dishwasher.

      We shared a link below with steps to help determine why your washer is loud. Please check the embedded words and watch the video for more details.

      Samsung washing machine is too noisy Samsung
      https://www.samsung.com/us/support/troubleshoot/TSG10007169/Samsung washing machine is too noisy
      Samsung

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1151763849) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a family. Has lots of program choices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer is very nice. It’s quiet with large space inside. You can fit a king size comforter without a problem. We had a dryer for 20 years and replaced it and it’s amazing how nice this is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh my goodness best drying experience, very quiet I love the dim light, it is very easy to use and one of my favorite things about this dryer at the end of the drying cycle it has this beautiful little tune that it plays magnificent!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just can’t say nothing wrong about my washer machine, and I do the review now after a long time just because is unfair to made one with a new product at home, when I have a code error I look online and is always when my kids do they laundry and pour to much detergent in there. Easy to work, easy to keep it clean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    washing machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has always been my favorite brand for phones and televisions, and now that we had the opportunity to buy a washer and dryer, I had no doubt they were Samsung. I'm very happy with my purchase. They work great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All around great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and professional delivery driver. Product so far is excellent. Quite and very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been perfect! It is very easy to use, very quiet, and looks really nice! Our clothes come out very clean, and it seems to be very gentle on delicates. I can't wait until my dryer goes out so I can complete the set haha!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for Price Point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! A little loud at times but for the pricepoint it was a steal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best part about this washer is the 20 year warranty. I was thrilled. It does the job and I am happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dries my clothes perfect and fits nicely in the space I have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HappyCustomer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second front load washer. My first was a whirlpool set and I swore I’d never own another front load as my old one mildewed super easy and the clothes never smelled clean. I am so pleasantly surprised with this brand and model, as I’ve had ZERO mold issues with it! It’s very user friendly and my clothes always come out clean and smelling fresh! Best Buy not only has competitive (if not the best!) pricing, but their zero interest appliance financing offers are unbeatable! This was a great buy for us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.Dryr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying Samsung product, I don't regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT WASHING MACHINE!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THIS WASHER! It’s very efficient and very quiet. The delivery went smoothly with the 2 pleasant delivery professionals. PLUS - Love the led light inside the drum. It helps getting every last sock out of the wash!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer . No problems . Lots of washing options

    I would recommend this to a friend