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Customer Ratings & Reviews

$729.12
Save $170.87
The comparable value is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 6590 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the drying speed of the product. They appreciate how quickly it dries clothes compared to previous models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 6,590 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Definitely give this a try

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a great set. Easy to install, easy to operate, and the price was not thag bad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A better wash.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer - is seems to be the correct size for how I do laundry. Items are spun very dry so drying time seems to be shorter. I like the bigger soap dispenser -and better information on how much I should be using for each load. Even my comforter had room to tumble. Very easy to use controls - more information for each load type. Very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase Ever!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first time buying brand new washer and dryer and let me tell you they are amazing! I knew I wanted to go with Samsung since I’ve always used them and these were just amazing and affordable!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Purchase I made!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first time buying brand new washer and dryer and let me tell you they are amazing! I knew I wanted to go with Samsung since I’ve always used them and these were just amazing and affordable!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quick Wash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this machine it is extremely quiet and the wash cycle is so fast

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Samsung never lets you down

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent washer very quiet and easy to use samsung has always been a great brand

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, it gives off happy little chirps as you select wash settings.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, love the front loader. Great size and automatic fill. Delivery guys were excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Awesome for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and easy to use. I used it every other day and its great.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect Size Dryer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this combo washer and dryer, it is perfect for our family of 2 + pet. The size is perfect fit. I had it stacked in my previous house and now I have it side by side. It can be little noise when it stacked and if you place detergent pods or any small objects on top of dryer. This did come with stackable kit, I had to order is it separately. Make sure you have it before the installation team arrives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable and good quality l. Always have discounts

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 4 out of 5 stars

    James washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer. I’ve always wanted a stackable one and now I have one! It washes my clothes beautifully. It does have a malfunction with the door where the overflow is but I’m sure they will fix that when it’s time for a check up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's efficient and easy to use. I really like that it plays a tune when done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Serious design flaws

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is some serious flaw with the design of this washer. Overall it works great but for some reason it holds water inside the machine and you have to drain it every month and the smell and amount of water is ungodly. I have owned several washers in my lifetime and I've never had to service mine monthly and drain stagnant water out of it. I wasn't aware you had to do this until it stopped working after 6 months of owning it. Thank god for You Tube - Just say no!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      RebeccaK, we understand the frustration if your washer is not draining. Allow us to help.

      Here is a troubleshooting guide to help you if your washer is not draining. Please click on the embedded word and watch the included video.

      Samsung washing machine does not drain
      https://www.samsung.com/us/support/troubleshooting/TSG01001013/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151656828) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    First timer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time ordering a Samsung Dryer. So happy I did. It's very quiet and operates fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. Dries even the heaviest blanket and the drying sensor is one if the best I’ve ever seen. The features are nice and actually relevant to the types of laundry items I have. Haven’t used them all but so far, Samsung has lived up to my expectations. This dryer was purchased to pair with a 13-year-old Samsung washer that is still going strong. Best Buy’s price was great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great equipment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great equipment, great price. This is our second identical set. Have same ones in our other home.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it works well Main thing it stays well balanced during the spin cycle. One thing that needs to be stressed for all front loaders; The door must remain open after use to allow the tub to dry out. Top loaders this is not necessary as there is air circulation because there is no seal on the top loaders door like the side loader has. This is one draw back of the side loaders, however the advantage is it uses less water.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Looks beautiful too!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer work perfectly. A breeze to use! Priced just right. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Ease of use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb quality, quiet and efficient. For the size of this machine you’d expect reduced output, not so..

    I would recommend this to a friend