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Customer reviews

Rating 4.6 out of 5 stars with 6570 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 6,570 reviews
  • Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Samsung Washer and Dryer. Very easy and great value for my money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it works well Main thing it stays well balanced during the spin cycle. One thing that needs to be stressed for all front loaders; The door must remain open after use to allow the tub to dry out. Top loaders this is not necessary as there is air circulation because there is no seal on the top loaders door like the side loader has. This is one draw back of the side loaders, however the advantage is it uses less water.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Vibrates and LC error code

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bought several open box appliances, which have all been wonderful. This one is bad. It vibrated unbelievably, I went on Samsung’s website because there was nothing in the book about what to do. I did everything to the very last suggestion which was recalibrating. It got better, but I’m only doing small loads. Now, even though I haven’t done very many washes it wants to do a pure clean. So I did. It’s a four hour job…the very last hour it LC errored . By the way, the manual that came with the washer didn’t have any codes in it so you have to look them up online. Found out that LC stands for leak. I checked everywhere there’s no leak, and it would not finish!! It wants me to start all over….. Thankfully, I have my old (not front load) washer that I I’m able to use until I have time to deal with this. I hope they can help and I’ll let you know what the fix is or what they say.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Genie,

      We can feel your disappointment with this washer. We are here to help you.

      We recommend checking the resources below for steps to take when the washer is getting an LC error code. Please watch the video and kindly click on the embedded words for more details.

      Samsung washing machine information and error codes:
      https://www.samsung.com/us/support/troubleshoot/TSG10000997/#washing-machine-displays-an-error-code

      Should you still need support, please don’t hesitate to reach out to us through the channels below.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, provide us with this reference number (1150154283), and it will help our team pull up your information.

      ^Rodel Samsung

  • Rated 5 out of 5 stars

    Set it and Forget it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a spacious and quality dryer!!! It has a unique buttery-lint catcher and has plenty of setting to fit whatever specific laundry needs you have. Dries all my heavy clothes and towels nicely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung gas dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, works great and looks great too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb quality, quiet and efficient. For the size of this machine you’d expect reduced output, not so..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to use. Capacity is great even for comforters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this dryer for a few months and it’s phenomenal. Sometimes it drys my clothes so fast that I feel like it’s impossible for them to actually be dry lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plea experience for a no-frills appliance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer was purchased to replace an aging dryer. While this is a no-frills model, it performs exactly as expected. The ordering process was quick and easy, since the Best Buy rep was able to answer any questions that we had. The installation team arrived when promised, removed the old unit and had the new unit up and running quickly. All in all a pleasant experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well, easy to use, and is pretty quiet. Only had it a short time but no problems yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good dryer at decent price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use dryer, works very well had everything we need. Our needs in a dryer did not need an IOT device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms. Nicole Lane

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My washer is quite. I knew that front loader use less water and energy efficient. They delivered it and set it up. They meaning Best Buy delivery service geek squad was professional and friendly. They took the old product and recycle it for me. After as many washes it does a self clean by itself. Best Buy stands by there word. I give it 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best dryer for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fantastically especially for the size of the dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dope washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the washer as a set. I am in love with the washer/dryer set. So far, so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality and a very good washer that lasts. Great for a large family to use often or large loads

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dries clothes quickly and efficiently. I never have to put clothes back in the dryer. I cannot stand wrinkles in my clothes and this product has the best features down to wrinkle prevention which is amazing !! The link screen is the EASIEST TO clean! It catches EVERYTHING down to the little hairs that may be stuck in your clothes. My clothes never come out with lint or anything just fresh and soft !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and easy to use. With fast shipping and easy ordering on line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Effective & Quiet

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is wonderful. It’s super quiet and doesn’t shake the top dryer. My favorite part is that the spin cycle is so effective that the clothes take less than anticipated to dry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and very energy efficient. Capable of handling bulk and bedding items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer, large capacity, dries in half the time of our old dryer. Quiet and has a great lint screen.

    I would recommend this to a friend