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Customer Ratings & Reviews

$729.12
Save $170.87
The comparable value is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 6590 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the drying speed of the product. They appreciate how quickly it dries clothes compared to previous models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 6,590 reviews
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, easy to operate. Quiet and your able to link it to your phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    great dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use & extremely efficient at drying love all the options

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Dryer works great, big improvement from previous dryers.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Vibrates and LC error code

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bought several open box appliances, which have all been wonderful. This one is bad. It vibrated unbelievably, I went on Samsung’s website because there was nothing in the book about what to do. I did everything to the very last suggestion which was recalibrating. It got better, but I’m only doing small loads. Now, even though I haven’t done very many washes it wants to do a pure clean. So I did. It’s a four hour job…the very last hour it LC errored . By the way, the manual that came with the washer didn’t have any codes in it so you have to look them up online. Found out that LC stands for leak. I checked everywhere there’s no leak, and it would not finish!! It wants me to start all over….. Thankfully, I have my old (not front load) washer that I I’m able to use until I have time to deal with this. I hope they can help and I’ll let you know what the fix is or what they say.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Genie,

      We can feel your disappointment with this washer. We are here to help you.

      We recommend checking the resources below for steps to take when the washer is getting an LC error code. Please watch the video and kindly click on the embedded words for more details.

      Samsung washing machine information and error codes:
      https://www.samsung.com/us/support/troubleshoot/TSG10000997/#washing-machine-displays-an-error-code

      Should you still need support, please don’t hesitate to reach out to us through the channels below.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, provide us with this reference number (1150154283), and it will help our team pull up your information.

      ^Rodel Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I thoroughly enjoyed it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery service was excellent, and the electric dryer is working perfectly. I have never had an electric dryer before, and it actually works better than a gas dryer. I am absolutely thrilled with it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Just what I was looking for and at a great price. Very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Was on sale saved $400. So far best washer I ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying it so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been skeptical of Samsung appliances, but after owning this dryer, I'm pretty impressed. Its gret value for the price, and drys really quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Easy to use super efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing tons of different modes really easy to use very quiet on normal it does a little laundry in like 40 minutes I can dump my whole hamper in there and do one load and it does king size bedspreads no problem my only gripe the chime when the laundry is done it's got this like ice cream truck style tune that plays for at least 15 to 20 seconds it's kind of weird

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    washlady

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is quiet and I like the different options. I am able to load more clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 4 out of 5 stars

    Basic model but great machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entry level front load model was a great choice for me. It’s easy to install and use. Very quite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer and great experience with delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no idea why this machine was so inexpensive, it is really awesome. I’ve had it for a few months and I love its functionality and it does a great job washing the clothes as well as wringing them out. Best part? Surprisingly excellent drop off of service. They were on time, friendly and efficient. $25 they set it up perfectly and took my old appliance away. Great deal all around

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Quiet and efficient.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Very quiet, energy efficient and extremely large inside.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet machine. Easy to operate. Love quick cycle.great buy

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smart and efficient. Also it's quiet when being used

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for the price. I've owned this dryer for a month. It was easy to install and very easy to use. I've dried clothes using most of the dryer settings. The clothes dry as expected for each dryer setting. The one fault I have with the dryer is that the door seems to be lower than my previous dryers. A pedestal would solve the problem. But it's not that big of a problem for me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Washing machine

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung washer combines convenience, efficiency, and advanced technology to simplify the laundry routine while delivering excellent cleaning results. But it is not working silent. Overall, I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer and customer service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was as promised without any problems. I've used this washer multiple times and am very satisfied with the results. This washer did a better job than my last Maytag which died right after the warranty expired. So far, I'm also very satisfied with the customer service I received from Best Buy with all my purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Finally upgraded!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the same old washer and dryer for years and didn’t put much stock into the quality. Well let me tell you. WOW! I realize it’s kind of comical that I’m so excited about this major upgrade in a washer and dryer but hey, small victories. The quality is clear in how well they work and man they are so quiet. What a value for the quality. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer delivery and removal of busted unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was super easy and hassle free. They came and installed and took my old washer. Stress free, easy and done.

    I would recommend this to a friend