Customer Ratings & Reviews

Excellent product, easy to operate. Quiet and your able to link it to your phone

easy to use & extremely efficient at drying love all the options

Easy to set up and use. Dryer works great, big improvement from previous dryers.

I’ve bought several open box appliances, which have all been wonderful. This one is bad. It vibrated unbelievably, I went on Samsung’s website because there was nothing in the book about what to do. I did everything to the very last suggestion which was recalibrating. It got better, but I’m only doing small loads. Now, even though I haven’t done very many washes it wants to do a pure clean. So I did. It’s a four hour job…the very last hour it LC errored . By the way, the manual that came with the washer didn’t have any codes in it so you have to look them up online. Found out that LC stands for leak. I checked everywhere there’s no leak, and it would not finish!! It wants me to start all over….. Thankfully, I have my old (not front load) washer that I I’m able to use until I have time to deal with this. I hope they can help and I’ll let you know what the fix is or what they say.

The delivery service was excellent, and the electric dryer is working perfectly. I have never had an electric dryer before, and it actually works better than a gas dryer. I am absolutely thrilled with it.

Great purchase. Just what I was looking for and at a great price. Very quiet.

Love this washer. Was on sale saved $400. So far best washer I ever had.

I've been skeptical of Samsung appliances, but after owning this dryer, I'm pretty impressed. Its gret value for the price, and drys really quickly.

This thing is amazing tons of different modes really easy to use very quiet on normal it does a little laundry in like 40 minutes I can dump my whole hamper in there and do one load and it does king size bedspreads no problem my only gripe the chime when the laundry is done it's got this like ice cream truck style tune that plays for at least 15 to 20 seconds it's kind of weird

it is quiet and I like the different options. I am able to load more clothes.

The entry level front load model was a great choice for me. It’s easy to install and use. Very quite.

I have no idea why this machine was so inexpensive, it is really awesome. I’ve had it for a few months and I love its functionality and it does a great job washing the clothes as well as wringing them out. Best part? Surprisingly excellent drop off of service. They were on time, friendly and efficient. $25 they set it up perfectly and took my old appliance away. Great deal all around

So far so good. Very quiet, energy efficient and extremely large inside.

Quiet machine. Easy to operate. Love quick cycle.great buy

Very smart and efficient. Also it's quiet when being used

Great buy for the price. I've owned this dryer for a month. It was easy to install and very easy to use. I've dried clothes using most of the dryer settings. The clothes dry as expected for each dryer setting. The one fault I have with the dryer is that the door seems to be lower than my previous dryers. A pedestal would solve the problem. But it's not that big of a problem for me.

This Samsung washer combines convenience, efficiency, and advanced technology to simplify the laundry routine while delivering excellent cleaning results. But it is not working silent. Overall, I recommend it.

Delivery was as promised without any problems. I've used this washer multiple times and am very satisfied with the results. This washer did a better job than my last Maytag which died right after the warranty expired. So far, I'm also very satisfied with the customer service I received from Best Buy with all my purchases.

I had the same old washer and dryer for years and didn’t put much stock into the quality. Well let me tell you. WOW! I realize it’s kind of comical that I’m so excited about this major upgrade in a washer and dryer but hey, small victories. The quality is clear in how well they work and man they are so quiet. What a value for the quality. Highly recommended

Everything was super easy and hassle free. They came and installed and took my old washer. Stress free, easy and done.