Customer Ratings & Reviews

Efficient, quiet. Like the way the machine cleans and its performance.

Absolutely love this washer. I can do all my comforters now. One downside I noticed is that when you are pouring the softener in the holder it immediately drains into the washer. So, if you have the door open while doing that it drains into the rubber door seal.

I absolutely love this dryer. It can handle a full load of clothes and everything is dry at the end of the cycle. It has different settings depending on what you are putting in. It even lets you know when it is done with a chime at the end of the cycle.

Great dryer. it has great dryer features. Easy use

Great appliance, plenty drying choices, large capacity and quiet

Best buy service, right from helping us select the right product until the very end was excellent. We love our new washer and dryer. The reason with I gave 3 stars is because of the delivery of the product (I am guessing best buy use 3rd party delivery/installation option). I was charged for the installation of the equipment and when the deliver guys showed up, it seems like they were just least interested in having them install. They looked at the connection knob and said we are not able to remove that (didn't even try) and gave really hard time to my wife. We ultimately had to call our neighbor to help out since my wife is not very handy, and our neighbor was able to do it in less than a second. It is just horrible that you pay for something and have to do it yourself.

I’ve had this dryer for a few months and it’s phenomenal. Sometimes it drys my clothes so fast that I feel like it’s impossible for them to actually be dry lol.

Everything works great! I have no problems with it at all!

MUCH BETTER THAN MY OLD SAMSUNG THEY HAVE MADE LOTS OF CHANGES

Easy to use, easy to load and unload laundry perfect for small spaces

We love this washer. Our clothes are cleaner, and get less damage. The washer has so many options for every time of fabric, it is very smart in its consumption of water. It calculates the amount of water and the time depending on the size of the load, so you are not wasting tons of water even if you have to wash a smaller load of clothes.

I’m happy with my new washer & Dryer! Thanks for great people at Best Buy who help me from the your man in the store who help me and also to the guys who install them for us!! Thanks

So far so good, very happy with my purchase but one thing I will say be ready for delivery because they guys are in and out to there next deliver and thank God I am mechanically inclined because boy if you don't pay for install they will just drop them off! OMG but over I love the W/D and they are working out great ;-)

Quiet and cleans clothing nicely. Very little vibrations.

Great dryer and quiet, good bang for your buck and very spacious

Best buy personnel were unsure if the washer had warranty, however I was putting some trust on the brand. Washer initially leaked in the first wash however it did not after that and its now atleast 4 washes old. Caps for the 4 holes that we need to empty out during installation was not provided and therefore they categorizing it as excellent with none of the parts missing does seem a little misleading. I had no plans to return as Best Buy wanted to haul it back in. Samsung ensured it was covered under warranty and was very responsive when I reported the leak and even scheduled a service however I did not have to use it as Washer seemed to have fixed itself or may be the washer was not standing evenly on the floor initially. So hoping it wouldn't have issues in future, a chance I was willing to take.

Easy to setup and easy to use. Makes very little noise when running.

Working good e Easy use and touch up Good clean Not loudly

Good product, works well. Easy to install and use the dryer.

Grate machine! Very easy to use, and economic dryer