4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$729.12
Save $170.87
The comparable value is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 6590 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the drying speed of the product. They appreciate how quickly it dries clothes compared to previous models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 6,590 reviews
  • Rated 5 out of 5 stars

    Dry Everything

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Dryer! I Love the color combo of the black Dryer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laundry room

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice installation process. Professional and experienced installers. No mess afterwards to clean up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine was not only affordable but has held up well for us. We loved our Samsung Washer and Dryer so much that when we moved into a new build and needed a new one, we purchased the same thing all over again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 4 out of 5 stars

    Good Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Washer. Looks nice. Fairly quiet. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Vibration technology isn’t great but machine is ok

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine has a good choice in cycles and wash time is shorter than my last, which is nice. The vibration technology is absolute crap. This things shakes like crazy and sounds like it is going to go through the floor. My old model which was close to 10 years old shook quite a bit so I wanted the newer model that had vibration technology. This one is worse than my old one. Over all the machine works well but not the vibration technology

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Monica C,

      We understand your disappointment about the vibration technology performance of your Samsung washing machine. Let us help you.

      I have shared a link below for the steps if the Samsung washing machine is shaking and making noise. Please watch the video and click on all the embedded words inside the article.
      https://www.samsung.com/us/support/troubleshooting/TSG01001016/

      We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung washing machine.

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147454072, which will help our team pull up your information.

      ^Rainly Samsung

  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great on sale, but feels cheap

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job but feels cheap to use. Fairly quiet but the bearings have some noise in them at heavier loads. Will have to see how it performs in the long run. Great buy when it's on sale, but you could probably do better for full price.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great price and product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definite upgrade from older models but still shares a similar look so it’s not standing out from dryer. It is quite, fast, and has plenty of options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clothes Dryer Experience

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing an open box clothes dryer that was defective, we returned it and bought a new dryer. Also from Best Buy. The new dryer is great. The whole Intent was to save a few bucks with the open box dryer but that turned into a nightmare because Best Buy never investigated why the dryer was returned in the first place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung dryer installation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product at a great price. The delivery and installation crew were outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy wife

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my wife loves this dryer it does everything she needs and more.It does alot more than the old one with less heat and time

    I would recommend this to a friend
  • Cons mentioned:
    Drying performance

    Rated 3 out of 5 stars

    Ok $800 dryer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not loyal and Samsung I’m a piece of crap but Best Buy the dryer is way too expensive to fit my laundry room so I bought this one. I didn’t even like the color it was white but the customer service Best Buy was great. Not so much credit card service but customer service is great. I got nice wash a dryer and just don’t like it at the dryer since when the clothes are dry and my clothes, come out damp, soaking damp wet so I will give you like one star off of that but other than that, it’s a good dryer you know I got everything on heavy duty and.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We appreciate you sharing your sentiments about the Samsung dryer's drying performance, and we are glad you like the Samsung washer. Let us help you.

      Please see the link below for the steps if the clothes are still wet after a cycle. You can select the nearest issue by clicking the radio button. Kindly watch the video and click on all the embedded words inside the article.
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/

      If, after following the steps, the issue persists, we highly suggest contacting us directly.

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146867418, which will help our team pull up your information.

      ^Rainly Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer and dryers

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and efficient . Easy programming and space saver

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    very good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, it does not vibrate like the others, very good washing machine

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Great machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very quite washing machine and good quality

    I would recommend this to a friend
  • Cons mentioned:
    Drying performance

    Rated 1 out of 5 stars

    Worst Dryer EVER

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made a huge mistake to purchase this Samsung. I hate everything about it- it shuts off before clothes are dry (sometimes it stops even before I walk away) It ties my clothes and sheets in knots! It doesn’t fit in the space BEST BUY assured me it would fit. My outside balcony laundry room now has the door permanently OPEN. Can’t wait for the winds to damage everything- The lint screen is a joke. It’s almost impossible to clean completely and don’t bother using dryer sheets because the instantly adhere to the lint screen. Did I mention the hideous music? The tune plays even if you push the stop cycle or open the dryer door. Annoying! But most of all; the dryer is not worth it. Wish I’d purchased another Maytag. It was perfect for 10* years.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      We understand how frustrating this experience has been, especially when a dryer shuts off before clothes are dry, leaves laundry tangled, and adds extra inconvenience instead of making daily routines easier. When performance, maintenance, and usability fall short of expectations, it can be incredibly discouraging, and we’re here to help guide you toward the right resources to address each concern.

      Please follow the instructions in the guide below for issues related to the dryer turning off before the cycle is complete. Be sure to click on any embedded links within the article for additional support.

      Clothes are not dry after using Samsung dryer
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-ends-too-quickly

      For laundry that comes out tangled or wrinkled, please follow the steps in the guide below, making sure to review and follow the instructions indicated for the dryer. Click on the embedded links within the article for additional support.

      Laundry is tangled or wrinkled after washing
      http://www.samsung.com/us/support/troubleshooting/TSG01218323/

      For a complete walkthrough on proper lint filter cleaning, please follow the instructions found in the video below.

      Clean the Lint Filter on your Samsung Dryer | Samsung US
      https://www.youtube.com/watch?v=T5En60U_Uao

      For guidance on adjusting or turning off the alarm sound, please refer to the instructions found in the user manual.

      User manual (page 43)
      https://downloadcenter.samsung.com/content/UM/202512/20251202140153148/DC68-03381W-04_IB_DV6000_EN_251121.pdf

      Should you need further assistance or wish to discuss service resolution options, you may contact us at the following channels:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151647299) to help our team pull up your information.

      Thank you!

      ^Joshua Samsung

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    samsung washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using about a month & all good so far. Went with simpler model than my last samsung as it had a bunch of options i never used. This has everything needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dryer,so easy to use holds perfect amount

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy for a Dryer, you will love it!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung dryer, definitely better quality than I expected. Fast, efficient and they are smart units, you can connect your phone to the units and monitor and change settings. Price was way better than local vendors which was a surprise. 5 star, definitely will purchase again

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 4 out of 5 stars

    Good dryer for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is so quiet ! I love it. I love how it's so easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The good wash

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine. It works wonderful. it has so many plus it's to it.

    I would recommend this to a friend