Customer Ratings & Reviews

We first got the open box washer even though we ordered brand new, after few days we got the brand new washer installed. Buying experience from best buy is always good except delivery experience where you have to careful cheers. Cheers!

Bought this set to replace 20 year old Whirlpool set; they are a nice looking set; install was rather easy except for the fact that most homes have gas lines that are 1/2" in size and this dryer has an inlet that takes a 3/8" connection; after a quick trip to the hardware store for the proper flex hose, dryer was hooked up and works fine; leaving the one star off for a future update on longevity of unit

Bought this unit to replace a dryer that died after 8 years. No complaints - does what it's supposed to and does so quietly. I'm a fan of Samsung laundry products.

Works great and is quiet. Matched my other one perfectly!

So far the best washer I've ever had. Granted it's the first new washer I've ever had. Would recommend.

Purchased this dryer to replace a Samsung dryer that went bad. It's slightly more quiet than our original Samsung dryer, but it seems that we need to set a longer drying time in order to fully dry a load of laundry.

Nice dryer, compact but has a lot of room for clothes. No issues with this dryer happy with the options.

Affordable and easy to use. I would recommend this to anyone who need something affordable to use sometimes when the climes isn’t the best

Great space to but a comforter inside. Easy to use 2nd Samsung buy. Would highly recommend it

Really nice and easy I bought the washer and dryer I definitely recommend it! :)

Great washer & dryer love it so far I haven’t had a bad experience

Nice and good quality and great service and price. I love the quality and service.

So far pleased with this item, great buy at a great price! Best buy had what we were looking for after visiting Lowe’s Hardware and finding little in stock and nothing we wanted. Have always enjoyed shopping at Best Buy, have always had what I was looking for.

We love our washer. It runs quietly, handles large loads well. We run it many times a week and have had it for a year now. Our clothes come very clean!

Well, it's brand new/shiney gas dryer and operates fine. My issue is I thought I'd see a drying time improvement over my 14-year-old gas Kenmore dryer...but comparing it to the old dryer honestly it's about the same time to dry a load of towels or clothes, the same average size load as I normally do...I tried a few different setting with the lint trap completely clean, same result. I was a BIT underwhelmed for $750.00. Here's to hoping it's build with longevity type parts

I had this washer in a previous residence, but sadly had to leave it behind. I was so glad when my current washer stopped working and I had the opportunity to get this one. It does a great job, has intuitive controls on the front with lots of options, and is attractive (and quiet).

Works great. We bought the matching dryer & stacked them. This is our second set of Samsung washers & dryers & we have not been disappointed. The only thing I wish you could do is change the heat setting on the presets but the only way you can change the heat setting is on the timed dry.

I love my new washer! It’s very easy to use, fast, economical, no more loud noises. It’s the Best!

Quiet and work best. dry clothes nice and keeps it clean. nice music in the end. it does vibrate to try to put it on nice strong surface. would like to see door side change flexibility

Vibrated much more than an electrolux it replaced. Was able to tone it down some with taking time to level it perfectly. still kind of wants to walk at certain speeds of spin. When it winds up and down. Not at an actual speed that it holds at. Also door design is pretty dumb. Drips and couple ounces of water if you open door right after a cycle has ended. Enough to leave a small patch of water. ~5in x 5in. Either wipe it as you open or be lazy like me and open it after the water has dripped internally into the drum. One extra note is that the water actually drops from the detergent area onto the clothes. My electrolux before just filled the drum from the bottom up. Didn't even think of that until I was watching my first cycle this washer.