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Customer Ratings & Reviews

Your price for this item is $649.99
The comparable value price is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 4874 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry highly, praising its performance, quiet operation, and ease of use. Many appreciate the dryer's capacity and drying speed, along with its sleek design. However, some users find the lint trap difficult to clean, and others have reported challenges with installation or the spin cycle. A few minor concerns were also raised regarding the dryer door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 4,874 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still now there is no problem? I don't know what is gonna happens next!! It's good. Small Easy to put in a small place

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dryer! It's huge! Faster drying time than my old one. The window in the door is nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No issues.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlike the matching washer, this unit has been very good. 0 issues.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ehh not all impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to get a new dryer since our old samsung finally just stopped working. I got another one kinda like the samsung we had and honestly, i wish i would of gotten another brand. I have only had it a month and it is starting to get loud and has a knocking noise while its running. And lint and particles get collected inside the clear door for some reason and lint collects around the cushions that are around the door so when i open the door the extra lint falls to the floor and i have to clean up the cushion around the door.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are dedicated to improving the efficiency of your dryer, RayanneS. Allow us to take care of this.

      Please refer to the resources below to address your dryer's loud knocking noise and lint concerns. Click the links and hyperlinks and watch the instructional video for tips. 

      Samsung dryer is noisy (please choose the best that describes the sound that you are hearing):
      https://www.samsung.com/us/support/troubleshooting/TSG01000979/

      Please refer to page 46 of the dryer's user manual to help you with your lint concerns (see lint on clothes):
      https://downloadcenter.samsung.com/content/UM/202401/20240129150303040/DC68-03381W-04_IB_DV6000_EN_231006.pdf

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1147089820, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Erases clothes very well. I recommend everyone to buy at such an attractive price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Best installation job Fast and Easy. Great Job!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spin cycle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine is awesome, I like the fact that the spin cycle leaves my clothes mostly dry even before I put them in dryer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my parents since their washer broke and my parents are enjoying this washer so far. They said it works well and is efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs great,very quiet but had some water leaking out the front door . Best Buy fixed the problem quickly and haven’t had a problem since.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic dryer. I like that it has both digital and analog controls. I find fully digital are super sensitive not always working. I recommend it but keep in mind it is not energy star. If you do laundry every day an energy star rated may be a better long term value.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    I really love this machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets clothes clean. A King sized comforter is pushing it but a Queen fits well. Quiet machine. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Perfect for my needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product fits my needs for a washer! Its smooth and works without noise which i like!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung FL washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install at home. Great price point when your on a budget and looking for something economic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe Samsung makes excellent products. It doesn't have all the bells and whistles of my former LG washer, but it had a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my Samsung front loader washer and dryer although they charged me for cord and gave me the wrong one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is beautiful and works extremely well. Would recommend this appliance to anyone needing a washer

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice dryer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is also a very quiet dryer and dry my clothes very quick.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Product and delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product; however, I am disappointed in the delivery company. If my vehicles weren't damaged by their delivery team, I would have been very satisfied.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Lowe's Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please get in touch with Lowe's customer service department at P. (800) 445-6937 H. 8:30 a.m. – 7 p.m. (ET), 7 days a week. They can answer your questions or transfer you to your local store to answer your concerns.

      Have a great day.

      ^Camille Samsung

  • Rated 3 out of 5 stars

    Great butttttt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both the washer and dryer are great but the only thing that holds them back is the dryer doesn’t always dry the clothes fully due to moisture sensor reading only the outer layer of dried clothes and the washer doesn’t always wash the clothes properly the first time around

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      We understand the importance of having the washer and dryer work at their peak performance.

      The links below will help improve the washer and dryer. Just select the option that best describes your experience, follow the steps in the hyperlinks, and see the instructional videos included.

      The clothes are not clean
      https://www.samsung.com/us/support/troubleshooting/TSG01108627/
      Dryer not drying clothes:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1148900771) to help our team gather your information.

      Have a great day.

      ^Charles Samsung

  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine and good price too. I would highly suggest this to a friend and family

    I would recommend this to a friend