Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $649.99
The comparable value price is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 4874 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry highly, praising its performance, quiet operation, and ease of use. Many appreciate the dryer's capacity and drying speed, along with its sleek design. However, some users find the lint trap difficult to clean, and others have reported challenges with installation or the spin cycle. A few minor concerns were also raised regarding the dryer door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 4,874 reviews
  • Rated 4 out of 5 stars

    Best Buy DOES NOT HONOR MILITARY DISCOUNTS!!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price. Quality product. Delivery crew was EXCELLENT. The only complaint is Best Buy no longer honors Military Discount on appliances. I produced a VALID AND CURRENT DEPT OF DEFENSE ID to the sales rep, and I was told it would not get me a military discount. So that is the reason you all did not get the 5th star

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung - 4.5 Cu. Ft. High Efficiency Stackable Fr

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fast, easy, and enjoyable experience. I appreciate it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Decent washer

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    decent washer, quiet and has tons of mode selections. Energy efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Affordable and quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very nice, silent, quality, and affordable washer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good dryer very easy to used and works Great I would recommend this dryer to anyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer quiet and compact.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded laundry room and purchase this washer with the dryer. Washer has been running good so far no issues. Please be aware that ones water has run thru the washer and you need to move or adjust it is very heavy. Seems to hold water after it’s complete is cycle. Don’t know if this is by design. But definitely will need 2 people to maneuver around. But washer has nice finish and quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing dryer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung hits it out of the park with this one . Excellent machine with all the options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you best buy for coming through

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to replace our old washing machine. This Samsung washer is great because you can wash a comforter with ease. It allows both liquid and powder He detergent which is convenient. Best buy can't through with fast delivery after home depot messed up bad. I will definitely be using best buy for future purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Kiran

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is awesome about this product . I will definitely recommend to others

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Kiran

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is awesome about this product . I will definitely recommend to others

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well just a little low. Need pedestals. Samsung products always work well

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're glad to hear you're happy, Kiana! I checked the specifications of this model for you, and I found that it is compatible with the pedestal model WE402NW. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Get your washing on!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A solid well made washing machine with excellent delivery and installation service!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Quiet

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice. Very Quiet and Great looking washer. I will recommend this brand.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there Paco! We are so glad you found what you were looking for with Samsung. Thanks for the honor of being a part of your home! ^Shay Samsung

  • Rated 4 out of 5 stars

    president

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    machine is fine but best buy's installers connected the cold water hose to the hot water outlet and the hot water hose to the cold water outlet, causing the machine to run on extremely hot water and ultimately shutting it down. this should have been checked by the installers prior to their departure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beyond thrilled with my purchase.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am beyond thrilled with my new Samsung washing machine. It has so many new features that my old machine didnt have. I cant find enough stuff to wash, I'm sure that feeling will wear off. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Great dryer for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Clothes as perfectly dried is less time than it takes to wash a load.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a terrific washer for the price. It is so much quieter than our last one.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Tired of Waiting and seeking resolution

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I had an option of 0 stars that would be my option! The product issues since the day I bought it, the issues in getting someone on the line, and now still waiting online for resolution after MONTHS!! What should be a warranty replacement is now a drain of my time and efforts to resolve an unbalanced, unfixed, spring replaced yet unresolved washer issue rattling uncontrollably while in spin mode. Next steps likely to escalate yo the ombudsman for action.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JacobS,

      We appreciate you taking the time to share what’s been happening, and we understand how frustrating it is to deal with an ongoing spin-related issue—especially when you’ve already invested time and effort trying to get it resolved. We’re here and fully willing to help you move this forward so your washer can operate the way it should.

      To review your case in detail and provide the next steps for your unit, please reach out to us through the channels below. Our team will be ready to assist and continue the support process with you:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151548242) to help our team pull up your information.

      Thank you.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    My new machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Beautifuly, cleans very well. I reccomenef it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product good. Delivery/install bad.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 1 month of ownership the dryer appear to be well built. I especially like the stainless steel drum and damp alert feature. Delivery: Delivered an electric instead of the gas unit I ordered. Install: Incomplete - Did not bring correct adapter for gas line. I had to complete the install myself even though I paid for installation.

    I would recommend this to a friend