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Customer Ratings & Reviews

$699.99
Save $200
Comp. Value: $899.99

Customer reviews

Rating 4.5 out of 5 stars with 4825 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 4,825 reviews
  • Rated 5 out of 5 stars

    Very good washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I love it! It's quiet and efficient. And the installers were great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just what we needed!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and exactly what we needed for our small family who seem to also have ridiculous amounts of laundry. This can handle rather large loads and we’ve been able to also launder household items with no issues. Great style, easy to use. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung stacking washer so happy easy to use plus space save

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Samsung

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second set. The first set lasted 11 years until the drive on the washer went out - wife wanted a different color so a new set we got! I am sure someone did the repair and will use it for a while to come!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    NA

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m enjoying washer/dryer so much. Easy to handle. Very good Samsung.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great butttttt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both the washer and dryer are great but the only thing that holds them back is the dryer doesn’t always dry the clothes fully due to moisture sensor reading only the outer layer of dried clothes and the washer doesn’t always wash the clothes properly the first time around

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      We understand the importance of having the washer and dryer work at their peak performance.

      The links below will help improve the washer and dryer. Just select the option that best describes your experience, follow the steps in the hyperlinks, and see the instructional videos included.

      The clothes are not clean
      https://www.samsung.com/us/support/troubleshooting/TSG01108627/
      Dryer not drying clothes:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1148900771) to help our team gather your information.

      Have a great day.

      ^Charles Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Perfect load .

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very silent! Perfect for my family size . Easy to work with and understanding the manual .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Front loader only fits in my home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the performance of this machine despite not liking front loaders at all.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there LoWe, congratulations on your new Samsung Washer. I am happy to hear the unit is performing well for you. Thank you for choosing Samsung and being a part of our family. ^Brad Samsung

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer, if you dont want to use your habd for laundry, you will like it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, several cycles to choose, works excellent,

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super silent, fast and great washing cycles options

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very nice washer machine!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and stable. Love it! Also qualifies for a $100 rebate!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and get's the job done! Very satisfied with this purchase and highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No frills washer with a bit of inconvenience

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it is supposed to do. The only complaint is that there is no way to program a button to run a cycle exactly the way we want, e.g. normal cycle but with cold water. Every time we would need to turn it on, switch to normal cycle, then change to cold water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great amazing love it is the best very happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer that gets it done.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my 10 year old samsung washer with this one. Basically the updated version of my old model. It works great and the ability to customize certain settings from the phone is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, versatile washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent washing machine. It has many choices for cycles and works quickly, allowing washing several loads in an afternoon. It even has customizable cycles and down-loadable cycles. Compared to competitive brands and model it is a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing Machine

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly...great price and love that it is stackable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great connectivity and usability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem with the product at all, my favorite thing about them is the connectivity to the smart things app. Another thing is the chimes with the press of each “button” are so great and if your like me the little things matter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Queen

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine , and saving money , also is big space for clothes

    I would recommend this to a friend