Customer Ratings & Reviews

I wouldn't recommend this for anyone with dogs. My dogs have shorthair and don't shed very much but I have to remove and clean the filter every 2 weeks (about 5-6 loads) or the machine stops working mid-load. Dog hair on the rubber seal made water leak out the door although the self clean cycle fixed that issue. The machine stopped with a SUD error, allegedly meaning I used too much detergent. I used one HE pod for a full load. It took me an hour to fix that error message. The top of the washer is full of scratches from a plastic hamper and the spin cycle shakes the whole house.

Love it, i am still learning to use it. Best buy wa fast and knowledgeable.

I am a Samsung Appliance fan. My previous washer was a 5.8 inch top-load but the logic got messed up. My prior washer stopped spinning and would start all over at the rinse/spin stage. Hoping my new front-load would be true to all it is promising. Am enjoying my washer.

I purchased this to replace a 15 year old version of this washer. So far it has been great.

It is so easy to use and dryes fast new technology

Very ease of use , happy with the new washer/dryer

Very quiet and cleans clothes very well!!! This is the second set of Samsung front loaders I have had. My first set last me over ten years and through multiple moves!

I would recommend this machine. Good quality and very quiet.

This washer is wonderful. We have had for about 6 months along with the dryer and they have worked amazing thus far and hope they continue to prosper!

Good washing machine doesn’t make any noise Good quality

Washer is nice. Seems to work well and vibrates very little on the spin. The cycles are a little hard to get use to. Still learning what works best for us. I know they arent required but we felt we needed the pedestals to make it easier to access the washer and dryer. Those are a total ripoff! $500 for the pair. No drawer is worth that.!!

I’ve had one of the very first models and I had it for 20 years. I just purchase the same washer from Best Buy’s recently a front loader and it works amazing. Great buy

It is so quiet! I have to make an effort to remember that I am washing. I can wash a king comforter and it fits with extra space. I can not be happier.

Love my new dryer and cannot wait until to get the washer.

Im really glad i choose this item at best buy they really care about their customers and good quality items.

I am now on my 2nd Samsung Dryer -the first one was delivered fine and once I turned it on we quickly realized the tub was not installed in dryer correctly - it scraped and made horrible sound. Best Buy picked up and delivered another one promptly. The Timed Dry feature does not work. I will be returning it.

This unit is packed with utility. It has excellent load capacity and all the bells and whistles, minus the steam function, which I specifically didn't need.

Great washer and dryer now, but when it was first deliver it was damaged and leaking, but the second set came back freak and working fine with a nice look aswell

The washer itself is very efficient. Almost leaves clothes dry when it's done spinning. However, it spins so fast that any imbalance causes the machine to shake... which vibrates the entire house. The song it plays at the end is LONG... good thing it's cheerful!

Bought a Samsung washer and dryer. Very happy. Quiet running. Gets clothes clean and dries effectively. I like purchasing from Best Buy and recommend Samsung