Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $649.99
The comparable value price is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 4876 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers consistently note the overall performance, low noise level, and ease of use as significant advantages of the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+. Many appreciate its cleaning and drying capabilities, large capacity, sleek design, and reasonable price. However, some customers have expressed concerns regarding the spin cycle, the washer's overall quality, and installation surprises.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 4,876 reviews
  • Pros mentioned:
    Drying performance, Noise level

    Rated 5 out of 5 stars

    Happy buyer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a Samsung washer and dryer. Very happy. Quiet running. Gets clothes clean and dries effectively. I like purchasing from Best Buy and recommend Samsung

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Smsng

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very quiet, quick dry and I'm glad I purchased it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect washer and dryer

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tech and perfect washes every time. Wife’s a nurse and we coupled it with steam tech and it’s awesome for sanitizing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fine dryer

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer works fine, sometimes the auto stop feature can get annoying as the washer stops early even after youve set it to run a little longer but the clothes are still damp. Overall just good especially on a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love it. I have no issues. the chime music that sounds when its done is so much more pleasant than the buzzer sounds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First timers

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time owning a front loading washer/dryer and after the first month we are really pleased with them. My wife thinks the clothes are getting a better "clean" and there's enough settings to cover all your needs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big enough, but makes too much noise. I think they are too expensive to be fixed when broken.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand that dealing with a shaking and noisy washer can be frustrating, Ruthie. Let us help.

      Below is a troubleshooting link when the washer is noisy. Browse through the guide and choose the noise that is similar to the one your washer makes. You may also watch the video attached to the link from start to finish.

      Samsung washing machine is noisy:
      https://www.samsung.com/us/support/troubleshooting/TSG01001985/

      We have also provided the user manual for your model. See page 50 for other actions when the washer makes noise.
      https://downloadcenter.samsung.com/content/UM/202306/20230630143636983/DC68-04006R-05_IB_WF6000T_EN_CFR_MES_R_230628.pdf

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1146980948) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    easy to use

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good product, easy to use tool. I recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer & Delivery Delivery

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and Installation went very smooth . All the guys were very professional and also took the time to show me how each washer and dryer worked .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't give a 5 due to not being able to control the rinse water temperature. Still learning on the cycles. So far, this machine will work for doing laundry. Only 2 people in our house so don't use for large loads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good dryer

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old dry just stopped working had to buy a new one. Up to now we are very happy with the service this dryer has given us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent machinery

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine I can’t imagine running to the laundromat anymore. And my clothes do not smell like a machine shop, Nor do they smell like somebody else’s dirty clothes and what I especially like is the fact that I don’t get somebody else is laundry soap and or bleach on my clothing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Unofrtunately, Not Open Boxed Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, poor open boxed description. Had a decent dent on the top. Based on the descriptions of Excellent to Satisfactory was minor to moderate cosmetic issues. As for how it has been working, it is fantastic.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Reference Ticket Number: 1144656354

      ^Camille Samsung

  • Rated 4 out of 5 stars

    Not what i would buy next time.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stacked washer rattles like Hell in spin cycle. Repair man came and it still rattles. Other than that, gotta dry the water off seal when your done washing or the seal will mildew and mold then start stinking.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    great model

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great model. very intuitive interface. works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer and dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100 % good gave me peace of mind. the installers did a professional job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quickly washes and it spins the clothes really dry which means less drying time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer, Excellent Service from Best Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our first Samsung washer and we highly recommended. Very smooth and easy operation. The entire experience with Best Buy deserves not 5 6 stars!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washing Machine

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Only issue is the fabric softener compartment. It mixes with the laundry soap when in wash mode. Only way to use is to wait when it's in rinse mode then add softener.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great and I was provided the the Best Buy service that I expect always.

    I would recommend this to a friend