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Customer Ratings & Reviews

$699.99
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Comp. Value: $899.99

Customer reviews

Rating 4.5 out of 5 stars with 4829 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 4,829 reviews
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer. Clothes are clean every time!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. Great for a big family and big loads…..

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first time I was disappointed with bestbuy, the guy who dropped it off, came coming up with reasons on why not to install, needless to say it’s still not installed. My wife couldn’t do it, and I work out of town. Not satisfied, paid for the extra parts just to have it installed. Nothing was in the way to install it or anything. Just lazy

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We understand that your overall installation experience can be disappointing.

      Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 for further assistance. They can answer your question or transfer you to your local store.

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Good machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice machine. We've had for about one month it really works well for our family especially with a new baby and three other children and the adults. I had not looked at best buy but my husband recently purchased a dryer only sad part they both didn't go out at same time so they were purchased separately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and does good jobs cleaning clothes and good on power useage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung appliances

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic buy, I love the way it looks in my laundry room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase. One of the best.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. The washing machine is working great. We love it. A must have item for every household.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big washing machine. It’s very quiet. My first he and energy star machine

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washer. So easy to pick settings. Glad we got it for the two of us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipping was fast but they left in front of my garage after only giving me 5 minutes notice after being 2 hours past the 4 hour window. Wash and dry worked great and look good no complaints at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is amazing! It washes clothes quickly and sanatizes dirt rugs. I'm so glad I purchased the set. I get 3 loads done in the time it used to do one!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Product and delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product; however, I am disappointed in the delivery company. If my vehicles weren't damaged by their delivery team, I would have been very satisfied.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Lowe's Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please get in touch with Lowe's customer service department at P. (800) 445-6937 H. 8:30 a.m. – 7 p.m. (ET), 7 days a week. They can answer your questions or transfer you to your local store to answer your concerns.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Labor day deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Labor day deal. Bought the dryer along with it. Owned samsung product before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine, service was amazing. Tech support for set up was very helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Glad it’s in the garage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really does shake and I do not know why. It’s on the base that was recommended by the specifications.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item came as is, and works great. Quick shipping as well.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the best machine we have used so far very quite and minimal vibration

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine looks washes well and the vibration reduces once the machine gets to it's maximum speed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome washer and dryer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new set it’s amazing ✨✨ It has lots of space to get the job done quick

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product for the price. i have had no issues whatsoever.

    I would recommend this to a friend